Community Manager

COMPANY OVERVIEW  

Salt XC is a full-service agency with an ambition to earn the world’s attention. Our core philosophy of Connected Creativity™ grounds us in a cross-disciplinary collaborative approach to ideation and planning that helps unlock the power of different perspectives, delivering new and effective solutions. The best results start with different ideas. 

  

ROLE OVERVIEW: 

We're hiring an experienced Community Manager for the FIFA Canada Celebrates Tour, a national, multi-city touring program across Canada. This role is the critical link between SALT's office-based Community team and on-site execution. The Community Manager ensures that all municipal coordination, permitting, public safety alignment, and local stakeholder integration translate seamlessly from planning into live event delivery. 

You will travel with the tour and serve as the primary community liaison on-site ensuring commitments made during pre-planning are properly executed, maintaining strong relationships with local partners and authorities, and proactively addressing community considerations in real time. This is a relationship-forward, detail-oriented role for someone who thrives on the road, communicates with diplomacy and confidence, and understands how to balance regulatory compliance with meaningful local engagement. 

 

RESPONSIBILTIES: 

• Community & Municipal Laison 

• Act as the on-site representative for all community-related planning and commitments 

• Serve as the primary connection between the office-based Community team and local market stakeholders 

• Maintain active communication with municipal contacts, including permitting offices, parks departments, transportation authorities, and city officials 

• Liaise on-site with police, fire, EMS, and public safety representatives as required 

• Ensure all permit conditions and municipal requirements are being upheld during event execution 

• Compliance & Safety Alignment 

• Confirm all permitting documentation, insurance certificates, and approvals are in place prior to activation 

• Ensure site maps, road closures, emergency access routes, and safety plans are implemented according to approved plans 

• Support on-site risk mitigation and escalate compliance concerns immediately 

• Maintain accurate documentation and reporting for each market 

• Community Integration & Local Partnerships 

• Ensure local vendors, community groups, nonprofits, and stakeholders are properly integrated into the event as planned 

• Represent SALT with professionalism and respect in all community interactions 

• Address community feedback or concerns in real time and coordinate resolutions with internal teams 

• Support community-facing communications where required 

• Cross-Functional Collaboration 

• Partner closely with the Tour Manager, Site Manager, and Activation Manager to ensure community requirements are aligned with operational plans 

• Attend site walks and review site maps to ensure compliance with municipal approvals 

• Flag potential conflicts between operational execution and permit requirements 

• Provide daily updates to the office-based Community team while on the road 

• On-Site Support 

• Support overall tour execution as needed while maintaining primary focus on community responsibilities 

• Participate in load-in and event-day coordination to ensure smooth stakeholder integration 

• Assist in post-event reporting related to municipal and community commitments 

  

EXPERIENCE & SKILLS: 

• Experience working in live events, experiential marketing, marketing tours, municipalities, permitting offices, or public agencies in event 

• Proven ability to manage multiple stakeholders across different markets 

• Exceptional communication, diplomacy, and relationship-building skills 

• Comfortable reading and interpreting site maps and operational plans 

• Detail-oriented with strong documentation and follow-through capabilities 

• Calm under pressure with strong problem-solving instincts 

• Education in Public Relations, Communications, Event Management, Sport Management, or a related field is a plus 

  

REQUIREMENTS: 

• Ability to travel extensively across Canada for the duration of the contract 

• Willingness to work evenings and weekends as required by event schedules 

• Ability to perform physical production duties, including equipment handling 

• Ability to attend municipal meetings, site walks, and on-site event days 

• Adherence to all local, provincial, and federal regulations 

• Valid driver’s license 

  

SALT’S VALUES 

• SALT OF THE EARTH: We aspire to be good people. People who are humble, hardworking, honest and kind to one another. People who are fun to work with, who trust and are respectful of each other 

• DO WHAT IS RIGHT: We don’t believe in taking shortcuts. We believe in doing what is right, not what is easy or expected 

• EARN IT: We believe in rolling up our sleeves and not being afraid of hard work. We want to earn the respect of others, the results we deliver and the praise we receive 

• MAKE THINGS BETTER: We aspire to leave things better than we found them and are always looking for a better way. Great ideas come from anywhere, they come from being curious, passionate, solutions-oriented people who care deeply about what we do 

• SEEK DIFFERENT PERSPECTIVES: We believe in embracing difference; the perspective it brings, how it challenges us, how it spurs creativity, and its ability to make us better 

  

Salt XC is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age or disability.