Ecommerce Coordinator

About Us 

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.  

About the Role

At SharkNinja, we’re obsessed with delivering consumer delight through innovation, speed, and exceptional execution. As our new Ecommerce Coordinator, you’ll be at the heart of our high-performing Direct-to-Consumer (D2C) team — owning the delivery new product launches on D2C, bringing them to life across multiple channels and markets.

If you’re a master organiser, natural communicator, and passionate about driving flawless execution, this is your chance to thrive in a business that’s scaling fast and thinking big.

What You’ll Be Doing

• This role will be owning the D2C delivery of new product launches across both Shark and Ninja.

• Coordinating campaign activity for new product launches across teams, ensuring content is delivered on time and new products are launched smoothly

• Managing the day-to-day flow of D2C marketing campaigns across organic and paid channels

• Leading campaign planning meetings, aligning timelines, actions, and deliverables with internal stakeholders

• Tracking campaign KPIs and supporting the team with performance reporting and insight sharing

• Partnering with Marketing, Trading, and Merchandising teams to ensure campaigns support wider digital and commercial goals

• Helping manage workloads and priorities within the digital team to keep delivery on track

• Supporting continuous improvement of campaign planning, delivery, and reporting processes

• Building trusted relationships with cross-functional teams and external agencies where required

• Supporting team members from campaign inception through execution and wrap-up

What You’ll Bring

• A proactive, solution-focused mindset — you’re someone who figures things out and gets stuff done

• Outstanding communication skills — clear, concise, and confident with a range of stakeholders

• Strong organisational skills and a love of structure, process, and meeting deadlines

• 2+ years of experience in a project coordination or campaign delivery role, ideally in digital or eCommerce

• An understanding of digital marketing channels such as PPC, SEO, CRM, and Paid Social

• A cool head under pressure and the ability to juggle multiple projects simultaneously

• Experience using project management tools like Monday.com, Jira, Trello, or similar

• A curious mindset — always asking “why” and looking for ways to do things better

• Energy, positivity, and a collaborative approach to everything you do