Temporary Senior Repair Technician
ABOUT SHINOLA
At Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well-loved. Our thoughtful craftsmanship, timeless design, and spirited stories inspire our customers to live well, with confidence & joy—in a style that is uniquely their own! Because we are a growing and evolving company, each employee is a key stakeholder, making decisions every day that directly impact our overall vision and direction. At Shinola, you’ll have the opportunity to make a significant contribution at the start of what we believe will become an iconic American brand.
ABOUT THE ROLE
We are seeking a detail-oriented and skilled Temporary Senior Repair Technician to inspect, diagnose, and repair Shinola’s quartz and mechanical movement watches. The Temporary Senior Repair Technician should also be able to fully service the quartz and mechanical componentry of Shinola’s watches, inclusive of movement servicing. This role also requires strong collaboration with our Watchmaker and Service leadership team to continuously improve processes and strengthen team member training. This is a temporary position with an expected end date of February 27, 2026.
Key Responsibilities
- Diagnose potential issues within Shinola’s watches and clocks, ensuring precision and timely repair.
- Conduct advanced repairs on mechanical movements and components requiring disassembly, reassembly, or adjustment.
- Communicate and log diagnostic findings through the appropriate channels, inclusive of the Service repair tracking system.
- Ensure tools and equipment are maintained to ensure the repair work is completed to Shinola’s quality standards and free from defects.
- Support the training and skill development of Repair Technicians and Retail Watch Technicians, also known as Artisans, providing technical guidance and quality feedback.
- Partner with the Watchmaker and Service leadership to improve repair flow, documentation, diagnostic standards, and recommendations on corrective actions to prevent future failures.
Qualifications
- High School Diploma or GED equivalent.
- Prior experience as a Shinola Repair Technician or 2-3 years of similar watch repair experience.
- Proven ability to independently diagnose and service quartz and mechanical movement defects and watch case kit componentry to manufacturer standards.
- Experience training, mentoring, or coaching team members in a production environment.
- Demonstrated willingness to learn, grow, and develop new skills. Ability to receive & action feedback.
- Proficiency with Microsoft Office Suite (Excel, Word, Outlook, Access preferred) for data entry.
Note: This job description is not meant to be all-inclusive. Employee may be required to perform other duties to meet the ongoing needs of the organization.
Filson and Shinola are equal opportunity employers. We believe that every employee has the right to work in surroundings which are free from all forms of unlawful discrimination. It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, color, sex, religion, age, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, mental, or physical disability, veteran and military status, genetic information, political ideology or any other status or characteristic protected by local, state or federal law. Discrimination and/or harassment based on any of those factors are totally inconsistent with our philosophy of doing business and will not be tolerated.
With regard to applicants or employees with disabilities, the company offers what the law refers to as "reasonable accommodation" to enable a person to perform his or her job.
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