Manager, Creator Growth (User Activation)

ShopMy is a platform used to effortlessly integrate all aspects of creator marketing, from talent discovery to brand collaboration and monitoring. The world’s leading brands have established robust creator marketing programs with us because we enable brands to discover new creators, execute gifting campaigns, provide commissionable codes, and manage communications all in one (beautiful) place.

Additionally, ShopMy has attracted the attention of today’s most popular talent- These creators utilize ShopMy to build digital storefronts from a catalog of millions of products, chat directly with top brands via ShopMy’s mobile app, and generate commissionable links for their audience. To date, ShopMy creators have earned tens of millions in commissions.

ShopMy is committed to finding the strongest candidates who share their passion for delivering exceptional product solutions to elevated brands and creators.

About the role…

We’re looking for a highly skilled and driven Creator Growth Manager to join our team. In this role, you will be responsible for showcasing the ShopMy platform to high-potential creators, articulating its value, and guiding the creators through the onboarding process. You’ll play a critical role in scaling our creator network and helping influencers maximize their potential on the platform. This role requires a strategic thinker who is highly motivated, detail-oriented, has strong interpersonal skills, and is deeply passionate about the creator economy. You will serve as a brand ambassador for ShopMy, representing our values and vision in all interactions.

Roles and responsibilities:

• Lead live product demos for creators, highlighting the benefits of ShopMy’s platform, tailoring discussions to address creator-specific needs and ensure a seamless onboarding experience
• Clearly articulate the value proposition to creators, addressing their unique needs and answering any questions they may have.
• Own the ongoing management of prospects, maintaining detailed records of creator statuses to provide a clear representation of our pipeline and ensure key stakeholders are kept informed
• Use CRM tools to log communications, track metrics, and report on key performance indicators
• Work closely with the Creator Strategy team to ensure new creators are positioned for long-term success on the platform
• Serve as a key liaison between creators and the internal team, ensuring smooth communication and execution of product enhancements and marketing strategies
• Organize and participate in events and other networking activities to build brand awareness and grow community presence
• Stay updated with industry trends, platform updates, and influencer marketing strategies to ensure ShopMy remains a competitive and attractive option for creators

Requirements:

• Bachelor’s degree with 5-6 years of experience in sales, business development, or account management, ideally within the influencer marketing, creator economy, or digital media space.
• Experience working in a startup or high-growth environment strongly preferred, particularly within the creator economy or social media industries
• Based within the EST timezone
• Highly developed insight into the creator economy and its ongoing evolutions
• Outstanding organizational skills and meticulous attention to detail
• Exceptional interpersonal and communication abilities, both oral and written
• Proven ability to execute tasks efficiently, meet deadlines, and proactively address team needs
• Positive, entrepreneurial mindset with a drive to learn, compete, and contribute as a team player
• Ability to work in a fast-paced, results-driven environment with a high degree of autonomy

ShopMy offers a bundle of benefits on top of being a great place to work. 

Our teammates are provided benefits such as:

• Medical & Dental Coverage at 70%
• Equity in ShopMy
• Flexible PTO
• 14 weeks of parental leave
• Reimbursements up to $200/month to spend on teammate outings
• 401k program (3% automated contribution from ShopMy!)
• ClassPass Membership
• Company retreats
• Opportunity to monetize your influence- all employees build out a ShopMy page!
• Birthday PTO