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Manager, Revenue Operations
Join ShopMy – Powering the Future of Digital Marketing
ShopMy is revolutionizing digital marketing by seamlessly connecting brands with top talent. From discovering rising creators and executing gifting campaigns to sharing commissionable codes and streamlining communication, we empower the world’s leading brands to build dynamic, high-impact creator programs. Today’s most influential creators use ShopMy to earn tens of millions in commissions from creating monetizable links, collaborate directly with brands and build digital storefronts with millions of products.
We’ve just closed an incredible $77m Series B funding round led by Bessemer, fueling our mission to redefine the creator economy. If you're passionate about delivering exceptional product solutions and shaping the future of digital marketing, we want to hear from you!
About the role…
We’re looking for a strategic, analytical, and systems-minded Manager of Revenue Operations to own and scale the operating engine behind our revenue team. This role is critical in aligning sales, marketing, customer success, and finance around a unified go-to-market motion — enabling smarter decisions, tighter execution, and faster growth.
You’ll oversee the tools, processes, reporting, and strategies that drive revenue efficiency and accountability. As a key leader within our Brand Growth org, you’ll partner cross-functionally to unlock insights, eliminate bottlenecks, and ensure our GTM teams are set up to thrive.
Roles and responsibilities…
Architect Scalable Revenue Infrastructure:
- Design and optimize sales processes across the full funnel — from lead generation and qualification to deal closing and post-sale handoffs.
Own Our GTM Tech Stack:
- Serve as the admin and strategist for our revenue systems, including Salesforce, Gong, Slack, Outreach, Docusign, ZoomInfo, and Similarweb. Ensure integration, adoption, data quality, and continuous improvement.
Drive Forecasting & Reporting:
- Lead end-to-end accurate forecasting and rigorous pipeline reviews. Build dashboards and reporting cadences that track KPIs across sales, marketing, and customer success.
Lead Planning & Performance Cadence:
- Partner with Finance and Sales on annual and quarterly GTM planning — including quota design, territory assignment, capacity modeling, and incentive structures.
Enforce Process & Data Discipline:
- Implement and drive compliance with process standards, including CRM hygiene, deal stage management, lead routing logic, and SLA adherence.
Elevate Team Enablement:
- Support the sales team with structured enablement — onboarding programs, sales playbooks, process documentation, and tech stack training.
Unlock Insights:
- Analyze rep productivity, campaign ROI, conversion rates, and channel performance. Use data to influence strategy and improve decision-making across GTM.
Our non-negotiables…
- 4+ years of experience in Revenue Operations, Sales Operations, or GTM Strategy
- Proven expertise in Salesforce CRM management — experienced in end-to-end Salesforce management, from building reports and dashboards to configuring flows, automations, and system integrations
- Hands-on experience with tools including:
→ Gong (call intelligence)
→ Slack (communication & automation workflows)
→ Outreach (sales engagement)
→ ZoomInfo & Similarweb (prospecting and account intelligence) - Strong analytical skills with SQL, Excel, and Google Sheets proficiency
- Deep experience owning forecasting, funnel reporting, pipeline management, and compensation operations
- Track record of building scalable RevOps systems in early-stage or high-growth environments
- High EQ and communication skills — you align teams, manage change, and lead projects cross-functionally
Strategic thinker with a bias toward action — comfortable moving between big-picture planning and tactical execution
Additional skills and attributes…
- Experience in ecommerce, creator economy, or influencer marketing
- Experience with no code automation tools such as Zapier, Workato, etc
- Familiarity with CPQ tools or revenue recognition workflows
- Strong dashboarding and data visualization chops (e.g. Looker, Tableau)
The provided salary range is base salary, exclusive of bonus potential or commission and is a good faith estimate of cash compensation. ShopMy is flexible pending candidate's experience and how our business needs evolve throughout the search. Every employee of ShopMy receives equity on top of cash compensation!
ShopMy offers a bundle of benefits on top of being a great place to work.
Our teammates are provided benefits such as:
- Medical & Dental Coverage at 70%
- Equity in ShopMy
- Flexible PTO
- 14 weeks of parental leave
- Reimbursements up to $200/month to spend on teammate outings
- 401k program (3% automated contribution from ShopMy!)
- ClassPass Membership
- Company retreats
- Opportunity to monetize your influence- all employees build out a ShopMy page!
- Birthday PTO
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