Collections Specialist

Similarweb is the leading digital intelligence platform used by over 3500 global customers. Our wide range of solutions power the digital strategies of companies like Google, eBay, and Adidas.

We help our customers succeed in today’s digital world by giving them access to data-driven insights, competitive benchmarks, strategic analysis, and more.  

In 2021, we went public on the New York Stock Exchange, and we haven’t stopped growing since!  

We’re looking for an experienced Collections Specialist to join us in our Tel Aviv office. 

Responsibilities:

• Daily monitoring of accounts receivable
• Follow up and engage with customers on outstanding payments and resolve any issues causing payment delays, negotiate payment arrangements and settlements
• Resolve Invoice discrepancies and disputes
• Work with the bookkeeping and accounting team to ensure accurate cash application is done in a timely manner and resolve unrecognized payments 
• Work closely with the sales and account management team to escalate issues and cooperate on outstanding payments 
• Process internal requests for address changes, completing customer vendor forms 

What will I bring to the team?

• Completed a degree in finance/economics/business management preferred
• Excellent communication and interpersonal skills
• 2 years of experience as a Collections or Billing specialist
• Excellent English – written and spoken.
• Ability to follow directions, meet strict deadlines, and work independently
• Thrive on high intensity work environment and with a large customer portfolio
• Systems: Salesforce, Zuora (Billing) and AR Management tools - a plus

We believe in balancing between the flexibility of working from home, and the fun of working together and face to face personal connections. That is why, at Similarweb we have implemented a Hybrid model, in which you work from the office 3 days, and can decide to work from home two days a week. Enjoying the best of both worlds!

Why choose Similarweb?

We believe that building a great product and a great company starts with finding amazing people and helping them grow and develop professionally and personally. At Similarweb, you’ll be surrounded by curious, witty and passionate people that are hungry to drive real impact. We are proud to have over 800 creative and talented  professionals, and we strongly believe in winning together as a way of driving a successful business!  

Our Values:

• Data Driven: We believe data driven decisions are the key to success and we are evangelists for the power of digital insights
• Passionate: We care deeply about what we do, are accountable for our actions and are committed to helping each other
• Excellence: We believe in excellence as a mindset. It’s in our nature; and we work hard to make a difference
• Winning Together: We know what it takes to build a great company and a great product and it begins with valuing each and every member of our team and working together to reach new heights. 

Similarweb is a global company that strives to create a workplace reflective of the communities we serve, where individuals are empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.

About Similarweb: 

Similarweb is the most trusted platform for understanding online behavior. Millions of people rely on Similarweb insights daily as the ground truth for their knowledge of the digital world. We empower anyone — from the curious individual to the enterprise business leader — to make smarter decisions by understanding why things happen across the digital ecosystem. Learn more at WWW.SIMILARWEB.COM.

We will handle your application and information related to your application in accordance with the Applicant Privacy Policy available here, as applicable: https://www.similarweb.com/corp/legal/applicant-privacy-policies/

We will handle your application and information related to your application in accordance with the Applicant Privacy Policy available here.