HR Operations Lead

Join Smartly, where we’re transforming the world of digital advertising with our AI-powered platform! As an HR Operations Leader, you'll play a crucial role in supporting our globally distributed team of over 750 Smartlies across 13 countries.

In this role, you'll lead HR operations globally and manage a team reporting into the Global Director of Human Resources. Your mission will be to streamline HR processes, ensure compliance and data integrity, and enhance the Smartly employee experience worldwide - all while maintaining our culture of innovation, collaboration, and growth.

We’re looking for someone who thrives in a fast-paced, global environment and brings a proactive, analytical, and detail-oriented approach to problem-solving. Strong communication skills and the ability to handle confidential information with discretion are essential. If you’re passionate about building efficient, people-centric HR operations at scale, we’d love to hear from you!

As an HR Operations Lead, you will…

• Lead and develop a high-performing HR Operations team to deliver best-in-class service across multiple regions.
• Own and continuously enhance core HR processes, including onboarding, offboarding, payroll, LOA, and benefits administration, driving efficiency and improving employee experience.
• Ensure data integrity and maintain compliance with global labor laws and regulations, implementing governance frameworks to mitigate risks.
• Design and implement automated workflows and AI-driven solutions to improve operational efficiency and scale HR processes effectively.
• Collaborate cross-functionally with HR Business Partners, Finance, IT, and other stakeholders to align processes with strategic business goals.
• Drive the design and improvement of HR workflows that reflect Smartly’s collaborative, growth-focused culture.
• Develop clear, consistent employee support frameworks to improve communication on HR policies, processes, and programs.
• Lead internal audits, manage employee records, and establish proactive risk mitigation strategies.
• Develop and manage organizational reporting, leveraging key people metrics to inform strategic decisions and track OKRs.
• Implement global mobility and oversee global work visa processes; partner with legal teams, immigration vendors, and leadership to support employee movement while ensuring compliance.

We are looking for you if you have…

• 8+ years of experience in HR or related HR roles with 3+ years in management
• Worked in global organizations and have experience coordinating with teams across multiple time zones.
• Proven experience managing HR processes such as onboarding, offboarding, payroll, and benefits administration.
• Strong knowledge Workday and advanced proficiency in Excel or Google Sheets
• Strong familiarity with employment laws and compliance requirements across multiple regions
• Demonstrated ability to analyze HR data, create dashboards, and generate insights to inform decision-making
• Strong project management skills with experience driving process improvements and automation
• Proven ability to handle confidential information with discretion.
• Bachelor's degree in Human Resources, Business Administration, or a related field.

Preferred Qualifications..

• Experience in a tech, startup, or fast-paced environment.
• Proficiency with AI tools and automation to improve HR workflows.
• Certification such as SHRM-CP or PHR.

The base pay range for this position is as mentioned below per year, plus annual bonus. We take into consideration an individual’s background, expertise, and experience in determining final salary. In addition to annual salary, Smartly’s total rewards provide employees with stock options, medical/dental/vision insurance, retirement savings benefits, parental leave, 5 weeks vacation, unlimited sick days, life insurance and disability benefits. To learn more visit https://www.smartly.io/careers#our-benefits. This information is provided in accordance with applicable law. Base pay information is based on market location.  Salary in USD : $130,000 to $160,000

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About Smartly

Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.

Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.

Visit Smartly to learn more.