Global Client Partner

WHO WE ARE

At Smartly, we are an AI-powered advertising technology company that transforms advertising experiences for brands & their consumers. We unify the platform world with a comprehensive, multi-channel, full-funnel solution that produces, personalizes and powers intelligent creative

Our creative and media solutions empower our customers to achieve efficient growth, better command of their budgets, and richer intelligence for lasting global success.

We are looking for an accomplished and highly motivated operations and digital expert to help us grow and expand our relationships with our largest global customers.

Are you motivated by building strategic partnerships with our customers? Do you get a kick out of expanding our solutions and services with our biggest global customers? Do you enjoy creating and executing across teams? Smartly is at the forefront of a seismic shift in the way marketers communicate with consumers and prospects, redefining the customer journey experience as they engage with brands. 

This position focuses specifically on our largest global customers.

THE ROLE

Given our incredible growth, we are looking for a highly motivated Global Client Partner to join our team. As a Global Client Partner at Smartly, you will put your consultative instincts to use and fuel your drive for accelerating existing business growth. Leading key Strategic Accounts and performance advertisers to offer innovative solutions as a pioneer of the digital marketing industry. You will build and maintain trust-based customer relationships with large advertisers while understanding consumer needs and delivering value-based solutions to them. As we have seen, it matters how online platforms reach consumers and deliver the right experience for both new and familiar brands.

We are highly passionate about the idea of putting Customers First. Quite simply, the more you focus on helping your customers succeed, the more successful you will be! You will become a “trusted advisor” and build positive outcomes that benefit both Smartly and our clients.

As a Global Client Partner at Smartly, you will...

• Together with the Global Strategic Partner will develop, prioritise and align on and influence strategic objectives and plans to achieve account expansion and increased adoption
• Together with CSM, be responsible for the delivery of account plan and plans for key customer initiatives
• Establish relationships with senior stakeholders and across all relevant parts of the customer organization
• Plan together with customer decision makers, the platform, and other partners
• Coordinate execution on a high level by setting clear goals and priorities, ensuring global alignment and knowledge transfer, and making sure key relationships are owned by the best people
• Create multiple feedback and critical issue channels within the account to ensure steady progress and flow of feedback
• Ensure product roadmap alignment and product team interaction with customers
• Form relationships and align objectives with the customer partners (e.g. ad agency, creative, or data partners
• Own revenue forecasting and target setting for the customer
• Own pipeline and opportunity management in Salesforce
• Have a hunger to close opportunities, make progress quickly with strategic account planning, and be incentivized by commercial success

We're definitely looking for you if you...

• 8+ years of experience in ad-tech/mar-tech industries with a proven record of growing strategic accounts; experience with Facebook, Pinterest, Snap, and other Social Media Platforms is seen as an advantage
• Are naturally inclined to lead, organize, and run a key account team
• Are driven by sales, account expansion, and helping your partners achieve their business targets and marketing goals
• Have excellent communication skills and the ability to create connections and engage confidently with a variety of audiences, including C-level decision-makers
• Have a strong desire to learn about the product in order to effectively sell up to the C-suite or down to end-users as needed
• Ability to collaborate closely with internal cross-functional teams (product, marketing, engineering, customer success, etc.), record of meeting and exceeding quota on a consistent basis

Perks & Benefits…

• Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
• Generous healthcare packages & mental health benefits
• Monthly wellness benefit and learning reimbursement opportunities 
• 401K plus matching & equity grants for all new Smartlies
• Volunteer time off days & company donation matching opportunities 
• Choice of computer (MAC or PC) 
• And so much more…

The base pay range for this position is as mentioned below per year, plus annual bonus. We take into consideration an individual’s background, expertise, and experience in determining final salary. In addition to annual salary, Smartly’s total rewards provide employees with stock options, medical/dental/vision insurance, retirement savings benefits, parental leave, 5 weeks vacation, unlimited sick days, life insurance and disability benefits. To learn more visit https://www.smartly.io/careers#our-benefits. This information is provided in accordance with applicable law. Base pay information is based on market location.  Salary in USD : $110,000 - $170,000

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