Employee Experience Lead

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.

Smartsheet is looking for an Employee Experience Lead in our new office in Bengaluru to provide support to the growing team. You will be responsible for managing candidate, employee, and office operations. You must enjoy the challenges of supporting diverse people and programs. You will need to remain flexible and efficient.

You will be office-based in Bengaluru and report to the Site Director and Vice President of Engineering. 

You Will:

• Provide administrative support to Site Leader 
• Be the liaison for employees and building management; coordinate access, reserve conference rooms, maintenance and other building operations and services
• Manage procurement process for new vendors and inventory to support India office administration 
• Lead travel and visa process for visiting and sponsored employees
• Manage shipping services for all incoming and outgoing business related packages
• Plan and execute end to end candidate and employee experience events onsite in partnership with relevant Smartsheet teams.
• Assist HR and IT with onboarding and offboarding employees and contractors
• Build and be the Smartsheet India cultural ambassador and programs aligned with Smartsheet’s core values by recognising and developing an inclusive culture.
• Support CSR initiatives in the office, including planning volunteer events in partnership with local nonprofit organizations, ERGs, and relevant Smartsheet teams
• Perform other duties as assigned

You Have:

• 4+ years of relevant experience in office or administration management
• Strong organizational prioritisation skills with a track record of simultaneously managing projects with cross-functional stakeholders
• Ability to provide occasional coverage outside of normal business hours
• Familiarity with Google Drive, Docs, and Slides
• Analytical and data-driven approach
• Customer service skills consistent with our values and commitment to employee, candidate and visitor experience 
• Ability to manage highly sensitive situations
• Comfortability with frequent change
• Must be able to move throughout the office during office hours & be able to move equipment weighing up to 22 KG
• Legally eligible to work in India on an ongoing basis
• Fluency in English is required

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. 

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

#LI-Remote