Back to jobs

Solutions Architect- Cloud Security is a must

Bengaluru, Karnataka, India

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter, LinkedIn, Facebook and Instagram.

Title: Solutions Architect 
Location : Bangalore - Remote 

Reporting into Global Solution Architect Lead

Overview: 

As a Solutions Architect, you will be working with our customers and partners to architect solutions with our ZTNA Platform: Cloud Secure Edge and our MDR/XDR Offering: Managed Security Services. This role will also be a key contributor to enhancing SonicWall’s Managed Service Provider program by helping new and existing partners to grow their business within the SonicWall product portfolio.

Core responsibilities include driving positive client outcomes with the named products above by nurturing current clients and aiding in driving net-new business.  Both Cloud Secure Edge (CSE) and Managed Security Services (MSS) are rapidly growing offerings, and this role will play a critical role in that growth. In addition, you will be working closely with the engineering and PM teams and provide customer feedback to improve the product quality and usability, and play a key role in delivering unsurpassed support services, enhancing the customer experience. This role provides an opportunity to work on the products with cutting edge Cyber Security technologies and collaborating with some of the most advanced engineers in the industry. 

Key Responsibilities include: 

  • Key-contributor to the overall success of the CSE and MSS product lines by
  • Build a trusted advisor relationship with clients and partners
  • Lead the technical Pre-Sales and Post-Sales efforts from initial discover and qualification, solution design, demo, proof of concept, bill of materials including scope for of work for professional services
  • Can proactively assess solutions in production and seeks to help customers and partners optimize and make use of licenses and features across their business
  • Focuses on delivering the best possible user experience and ensures the products/services are providing excellent value to the partners and customers 
  • Identify new use cases within an existing customer or partner, ability to build a deployment plan and support the roll out from a design perspective
  • Share best practices in design and deployments
  • Oversees critical escalations between customer, partner and SonicWall.
  • Looks to share roadmap updates and collect feedback to product management, support, engineering and sales leadership
  • Can host quarterly business reviews bringing together key stakeholders from SonicWall, partner and customer
  • Provides and maintains quarterly reports on the health or the account and expansion opportunities
  • Seeks to build the account to be referenceable.
  • Work alongside Sales account management in partnership to retain and grow the business
  • Participates in key co-sponsored events and webinars as technical champion and presenter

 

Characteristics

  • Strictly follows the SonicWall code of conduct and professional work ethics 
  • Set-up / maintain hands-on labs keeping up with product enhancements 
  • Exhibits the utmost professionalism working with partners, customers, and internal team members
  • Develops and nurtures highly effective collaborative relationships across Sales, Engineering, Product Management, Operations, and other teams to deliver a world class support experience
  • Demonstrates strong judgment at risk management and problem mitigation, as well as making timely decisions from both business & technical perspectives and maintaining high level of customer satisfaction 
  • Identifies systemic and pervasive issues related to products and/or processes and drive actions to prevent future problems
  • Sets clear objectives, evaluate progress, and instills a high-performance culture with focus on teamwork/collaboration, service excellence, ownership and accountability 
  • Remain current of the new product developments and providing input and tactical direction to the business on the customer services and support challenges 
  • Represents Support/Customers in various cross functional leadership meetings with Sales, Engineering, PM teams & others in enhancing the customer experience with products & services 
  • Effectively communicates the critical accounts issues status to Sales, Engineering, PM Leadership, and other invested parties 

 

Desired Education and Experience: 

  • Minimum of 10 years of related experience required
  • Minimum of 5 years of experience as a Network Security Architect, or Sr. Consultant
  • A./B.S. in CS/CIS/MIS/Business or related field equivalent preferred
  • Prior experience managing customer/partner accounts from a technical perspective
  • Technical experience in the Cyber security, Cloud and Network Security Industry 
  • Experience work with authentication protocols such as Kerberos, SAML, Radius, and OAuth
  • Strong knowledge of both public and private DNS
  • Knowledge of Network Security (Routers, Switches, firewalls, VPN routers) 
  • Knowledge of Cloud and Virtualization platforms 
  • Demonstrated ability to successfully execute requirements based on a SOW and project plans
  • Background in internetworking, LAN, and WAN technologies 
  • Background in debugging broad, complex, and unique enterprise environments with mixed media and protocols 
  • Strong experience of leading complex enterprise projects using a structured approach
  • Excellent technical knowledge of: Networking principals - TCP/IP, routing, DNS preferred
  • Strong experience of architecting/designing enterprise solutions (application services, network or security)

#LI-KB7

#LI-Remote

#cloud security

SonicWall is an equal opportunity employer.  

We are committed to creating a diverse environment and are an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

At SonicWall, we pride ourselves on recruiting a diverse mix of talented people and providing active security solutions in 100+ countries.

Applicant Privacy Notice

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in SonicWall’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.