Sr. Manager, People Technology and Services

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

SIE is embarking on a journey to transform employee experience. We have an amazing opportunity for a driven Sr. Manager to join the Digital, Technology, & Information Services (DTIS) team. The Sr. Manager will play a critical role in creating a People Technology vision and defining requirements for the Workday HCM and Integrations workstream. In this role, you will serve as a strong Thought Partner to the People and Places team to convert the business needs into designs through architecture best practices, principles and process excellence.

The Sr. Manager position is both a hands-on and leadership role that provides an opportunity for someone who excels in both strategic thinking and tactical execution. The candidate must feel confident in leading/growing a team of Sr. Analysts while performing configurations in Workday and other HR systems. This position will report to the Director, People Technology and Services (PTS).

Essential Requirements:

• Be a People Technology Thought Partner to our People Experience function; understand our customer’s program vision, roadmap, roles and responsibilities, and business dynamics
• Partner closely with our customers to drive and prioritize the HCM, Compensation, Time and Absence, Security and Integrations technology roadmap; identify level of effort and proactively engage resources required for each project
• Responsible for providing guidance/direction and developing the skills of a team of Sr. Analysts/Product Owners through coaching and mentoring
• Lead the end to end system implementation; responsibilities include providing project management activities and act as Technology Lead to facilitate discovery meetings, gather and document system requirements, lead UAT testing, participate in change management efforts and manage deployment efforts
• Manage day to day operations including enhancements, upgrades, bug fixes and QA protocol; continue to strive for operational excellence including maintaining system/process documentation, streamlining/automating internal processes and meeting SOX compliance
• Execute PTS vision and HR technology strategy through driving adoption and optimizing system’s potential.
• Work closely with other PTS workstream leads in resolving cross application problems holistically and drive improvements
• Work with the Procurement team to manage system contract and renewals

Basic Qualifications:

• Bachelor's degree in computer science, systems analysis or a related study, or equivalent experience
• Minimum 12 years of experience in working in the HR Technology field; minimum 3 years of experience in a people manager role; demonstrated success in developing career development plan of the team
• Hands on configurations experience in Workday HCM, Security, Report and Integration
• Possess extensive experience and working knowledge related to Workday configurations including business process definitions, calculated fields, reports and dashboard, and integration design
• Experience with Agile framework required
• Excellent communication skills – ability to communicate effectively with all levels of stakeholders through oral and written communications; able to turn complex technical solutions into stories/narratives to a diverse audience
• Proven expertise in framing complex, ambiguous issues and effectively engaging/mobilizing a diverse group of stakeholders to deliver a solution
• Self-motivated, proactive and capable of working on own initiative with limited supervision.
• Demonstrated success in bringing positive impact to the business through clarifying roles and responsibilities, process improvement and technology solutions.
• Operate with a high level of integrity and professionalism with the ability to manage confidential employee data.
• Experience working in a global company; demonstrate superior flexibility to meet constant changing business needs.

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Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. 

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.