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Employee Experience & Impact Specialist

Remote

Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

As an Employee Experience & Impact Specialist II, you will play a key role in advancing Inclusion and Belonging initiatives by driving data-informed strategies and operationalizing impactful programs. Reporting to the Director of Employee Experience & Belonging, you will be responsible for managing program operations, analyzing people data and metrics, and supporting initiatives that foster an inclusive and equitable workplace. This role requires a balance of strategic thinking, project management, and strong data analysis skills to ensure our belonging efforts are both measurable and impactful.

What You’ll Be Doing

Program Management & Support

  • Support Spring’s 10 ERG Groups, ERG Leads, and Task Force Leaders, helping them develop programming, educational content, and engagement strategies.
  • Design and facilitate training, workshops, and learning opportunities for employees at all levels around concepts of equity, accessibility, inclusion, and belonging.
  • Manage our Sprout with Spring Mentorship Program including our customer success relationship, participants and enrollees, communications, and data analysis. 

Data, Metrics & Reporting

  • Strong project manager who can keep track of details without losing strategic throughlines.
  • Collect, analyze, and report on equity and inclusion metrics, ensuring that data informs decision-making and talent strategies.
  • Collaborate with People Operations to track and report out on key talent metrics, including retention, promotion, and sentiment analysis.

Cross-Functional Collaboration 

  • Work with our internal communications teams to develop newsletters, program updates, and internal messaging, ensuring transparency and alignment.
  • Conduct research projects to benchmark best practices and refine Spring Health’s Belonging strategy.

What Success Looks Like in this Role:

  • Support our Thriving Index (engagement survey) scores averaging 75+
  • Maintain 98%+ satisfaction rating of our Sprout with Spring mentorship program
  • Maintain 90%+ of ERG and Taskforce leads feeling confident they have the necessary knowledge, resources, and support to effectively operate in their leadership roles 

 

What We Expect From You 

  • 3-4+ years of experience in Inclusion and Belonging, HR, People Operations, Talent Development, or related fields.
  • Strong experience in data analysis, reporting, and using metrics to drive decision-making.
  • Demonstrated success launching and embedding new programs in evolving environments.
  • Experience with inclusion and belonging programs, employee engagement initiatives, and mentorship programs.
  • Strong communication and interpersonal skills, with the ability to collaborate cross-functionally and build relationships across all levels of an organization.
  • Detail-oriented, highly organized, and able to manage multiple projects independently in a fast-paced environment.
  • Self-motivated and adaptable, comfortable working in an evolving, high-growth environment.
  • Experience using HR/People systems and analytics tools (e.g., Lattice, Gem, Greenhouse, Tableau).
  • Familiarity with inclusive hiring practices, workforce development, and talent retention strategies.
  • Background in program or workshop design and facilitation.
  • Experience working directly with Employee Resource Groups (ERGs) and internal communications.
  • Understands how to bring others along during ambiguity or shifts in priorities.

The target base salary range for this position is $94,350 - $110,000 and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

  • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
  • Employer sponsored 401(k) match of up to 2% for retirement planning
  • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
  • We offer competitive paid time off policies including vacation, sick leave and company holidays.
  • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
  • Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
  • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
  • Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
  • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
  • Up to $1,000 Professional Development Reimbursement a year.
  • $200 per year donation matching to support your favorite causes.

Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.

Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health: Our Values

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

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