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Campaign Operations Associate

Remote

Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

Spring Health is seeking a Campaign Operations Associate to play a vital role in supporting the execution of digital and automated marketing programs that drive engagement and pipeline growth. Reporting to the Campaign Operations Team Lead, this role partners across the B2B marketing teams to help manage campaign setup, execution and reporting for multi-channel initiatives including digital, email and event-based programs.

This is an excellent opportunity for a detail-oriented, data-driven marketer who wants to build hands-on experience in marketing automation, digital campaign execution and martech enablement. The ideal candidate is organized, proactive and eager to learn how technology, data and process come together to create measurable impact in a modern B2B growth engine.

What you’ll do:

  • Campaign Execution Support: Assist with the setup, QA, and deployment of marketing campaigns across digital and automation platforms (HubSpot, 6sense, Outreach and others).
  • Email and Nurture Programs: Help build and maintain email marketing and nurture workflows, ensuring audiences, assets and tracking are configured accurately.
  • Digital Campaign Coordination: Partner with the Digital Marketing Manager to support paid media, retargeting and always-on digital programs, including audience uploads, tracking and reporting.
  • Data and Lead Flow Management: Work with the Campaign Operations Team Lead to maintain lead capture forms, routing rules and campaign tracking links to support “no lead left behind” execution.
  • Reporting and Insights: Pull performance metrics and assist with campaign dashboards; analyze engagement and conversion data to identify trends or issues.
  • Tool and Process Enablement: Support adoption of key marketing systems (6sense, HubSpot, Outreach, etc.) by helping create guides, templates, and checklists for campaign drivers.
  • Cross-Team Collaboration: Partner with Marketing Programs, Partner/Consultant Marketing and Events teams to coordinate campaign calendar, logistics and ensure timely delivery of assets and follow-up.
  • Process Improvement: Identify opportunities to streamline workflows and enhance campaign efficiency through better documentation, automation and QA practices.

What success looks like:

  • Campaigns are launched on time, accurately, and consistently across all digital and automation platforms.
  • Email and nurture programs run smoothly, driving improved engagement and conversion rates.
  • Lead data flows seamlessly through systems with clean tracking, accurate routing, and minimal errors.
  • Reporting and dashboards are reliable, timely, and provide actionable insights for B2B Growth.
  • Marketing tools and processes (HubSpot, 6sense, Outreach, etc.) are well-documented and efficiently used by stakeholders.
  • Cross-team coordination leads to smooth campaign execution and alignment across Marketing Programs, Digital, and Events.
  • Opportunities to streamline workflows and automate repetitive tasks are proactively identified and implemented.
  • Overall, campaign operations contribute to measurable marketing efficiency, lead quality, and business growth.

What you’ll bring:

  • 2–3 years of experience in B2B marketing, marketing operations or campaign coordination roles.
  • Familiarity with marketing automation platforms (HubSpot, Marketo or similar) and CRM systems such as Salesforce.
  • Interest in learning advanced martech tools (6sense, Outreach, Qualified) and how they connect within an account-based marketing ecosystem.
  • Strong organizational skills and attention to detail; comfortable managing multiple projects and deadlines.
  • Analytical mindset with basic understanding of metrics like CTR, CPL, MQLs and pipeline influence.
  • Excellent communication and collaboration skills with a proactive, team-oriented approach.
  • Eagerness to learn new tools and continuously improve processes and performance.

The target base salary range for this position is $72,900 - $91,130, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

  • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
  • Employer sponsored 401(k) match of up to 2% for retirement planning
  • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
  • We offer competitive paid time off policies including vacation, sick leave and company holidays.
  • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
  • Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
  • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
  • Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
  • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
  • Up to $1,000 Professional Development Reimbursement a year.
  • $200 per year donation matching to support your favorite causes.

Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.

Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health: Our Values

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

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