Senior Product Designer

About StarRez 

StarRez is the global market leader in student housing software and residential community management.  Our cloud software solutions serve 1,300 institutions, in 25 countries, with over 3 million beds.  With a customer satisfaction score of 99%, many of the most prestigious Universities, Colleges and Property Managers across the globe rely on StarRez to transform their student residential experience.  Along with the recent combination of Adirondack Solutions, Seattle Technology Group, RMS, and CollegePads, this growing scale enables even greater opportunities to expand community value through our product capabilities and services.  We provide opportunities for students and residents to Thrive!

The Role 

As a Senior Product Designer at StarRez, you'll be conducting user research and usability testing to gather insights and refine designs based on real user feedback. Collaborating closely with Product Managers, Engineers, and subject matter experts across StarRez, you'll play a key role in crafting and delivering intuitive and exceptional user experiences.  

 

Your work will ensure that our products not only meet but exceed user expectations, setting new standards in the industry. Join us to make a meaningful impact and help shape the future of student accommodation software! 

 

What You Will Own

• Work with cross-functional product teams to create and deliver design solutions that solve user problems and are technically viable. 

• Create innovative UX and UI solutions that inspire our teams and customers 

• Own design problems and their solutions from start to finish 

• Ensure our designs solve our customer's needs, by involving customers in our design process and always advocating for users within the business 

• Iterate, test, and refine solutions to ensure our end products solve user problems 

• Promote best practice amongst the company 

• Encourage others to develop confidence in, and contribute to the design process 

• Identify opportunities and help conduct research, to help us better understand problems and test solutions 

• Always consider accessibility, ensuring our solutions not only comply with accessibility guidelines but are truly user-friendly for all 
• Foster an attitude of collaboration 

 

Required Qualifications

• You have a degree in design or comparable on-the-job experience 

• 5+ years of design experience 

• Portfolio and case studies demonstrating excellence in SaaS product design 

• You have experience working in cross-functional product teams using agile 

• Experience working with or developing design systems and design documentation 

• You have experience working with development teams to ensure your designs are implemented to the highest standard 

• You can clearly define problems and frame design decisions with rationale, data, and research insights to increase the potential for product success 

• Effective communication skills and the ability to articulate your thinking to other team members 

• Comfortable at all levels of design from concept (sketching concepts, designing flows, building prototypes) through to the granular details (polishing final designs) 

• You are proactive, approachable, adaptable, and collaborative. You love to truly understand problems so you can develop effective design solutions. 

• Proficiency in using discovery techniques to gather user insights and inform design decisions 

 

 Preferred Qualifications 

• Experience working in startups or scale-ups 

• Knowledge of HTML/CSS for design implementation 

• Knowledge of WCAG (Web Content Accessibility Guidelines) and experience ensuring designs meet accessibility standards 

 

Reasons to join our Team  

• You will be part of a vibrant and supportive culture, with weekly team lunches.    

• We are a flexible and hybrid workplace.   

• You will have access to professional development opportunities.    

• Be part of a global team, participate in monthly global meetings and partner with team members in different countries.     

• Z-Factor: Our most celebrated value, you will work with a team of caring, energetic, high-performing, and passionate people who have fun supporting our vision, innovation & continuous improvement.       

 

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

 

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. 

 

 

Notice to external Recruiters and Recruitment Agencies: 

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.