Sales Manager

Position Summary

We are seeking a results-driven Sales Manager with extensive experience in inbound lead conversion within a B2B/B2C SaaS environment. The ideal candidate will have 4–5 years of progressive sales experience in a fast-growing organization and is now ready to assume a leadership role. This position is responsible for optimizing our inbound sales funnel, and helping our Service Advisors perform at a higher level. 

Key Responsibilities

• Optimize Inbound Sales Processes:
  Oversee the complete sales funnel by converting requests into qualified leads and ensuring smooth handoffs, driving high conversion rates.

• Strategic Sales Leadership:
  Develop and implement data-driven sales strategies and best practices tailored to the fast-paced, technology-driven environment of Stress-Free Auto Care.

• Team Coaching & Development:
  Mentor and empower the sales team, fostering a culture of continuous improvement and accountability. Provide regular training and performance feedback to optimize individual and team performance.

• Cross-Functional Collaboration:
  Work closely with marketing, operations, and service advisors to align sales initiatives with overall business objectives, ensuring a unified approach to customer engagement and satisfaction.

• Performance Metrics & Reporting:
  Establish key performance indicators (KPIs) to monitor sales effectiveness, generate actionable insights, and promptly adjust strategies to maximize ROI.

Regular Duties & Responsibilities

In addition to the above, the Sales Manager will also be responsible for standard managerial tasks common to the role, including:

• Sales Target Setting & Forecasting:
  Define daily, weekly, and monthly sales targets. Prepare sales forecasts and set performance goals based on historical data and market trends.

• Sales Meetings & Reporting:
  Conduct regular sales meetings to review progress, discuss challenges, and share best practices. Generate detailed performance reports for senior management.

• Budget & Resource Management:
  Oversee the sales budget, ensuring efficient allocation of resources. Monitor expenses and manage forecasting to support strategic sales initiatives.

• CRM Oversight & Pipeline Management:
  Ensure data accuracy within the CRM system, manage the sales pipeline, and implement process improvements to optimize lead tracking and conversion.

• Recruitment & Training:
  Assist in recruiting new sales talent, coordinate onboarding and continuous training sessions, and develop career advancement plans for the team.

• Customer Relationship Management:
  Maintain strong relationships with key clients and address escalated customer issues to ensure high levels of satisfaction and retention.

Qualifications

• Experience:
  4–5 years of proven sales experience in a B2B SaaS environment within fast-growing organizations, with a strong track record in inbound lead conversion.

• Technical Proficiency:
  Demonstrated expertise in utilizing CRM systems (e.g., Salesforce, HubSpot) and data analytics tools to drive sales decisions and measure performance.

• Leadership Skills:
  Strong leadership and team management abilities, with a consultative approach to coaching and developing sales talent.

• Communication & Negotiation:
  Excellent verbal and written communication skills with the aptitude for building rapport with clients and internal stakeholders.

• Strategic Thinking:
  A data-driven mindset with the ability to develop, execute, and refine strategic sales initiatives that align with company objectives.

What We Offer

• Competitive Compensation:
  Attractive salary package with performance-based incentives and comprehensive benefits.

• Career Advancement:
  Opportunities for professional growth within a rapidly expanding, innovative company committed to redefining auto care.

• Innovative Work Environment:
  Join a forward-thinking team where technology, transparency, and customer-centricity drive every decision.

• Collaborative Culture:
  Work in a supportive, high-performance environment that values teamwork, continuous learning, and excellence.

Stress-Free Auto Care is committed to excellence and innovation. If you are a dynamic sales leader with a passion for transforming customer experiences and driving revenue growth, we invite you to apply and help us shape the future of auto care.

To apply, please submit your resume and a cover letter detailing your relevant experience and leadership accomplishments.

For more information about our company, please visit Stress-Free Auto Care’s Our Story.