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Site Technician

Los Angeles, CA
Brief Description of Sunnova
 
Sunnova (NYSE: NOVA) is an industry-leading adaptive energy services company focused on making clean energy more accessible, reliable, and affordable for homeowners and businesses.
 
At Sunnova, we embrace diverse perspectives, vibrant creativity and forward-thinkers who share our zeal for a sustainable future. A career with us means pushing beyond traditional limits, exploring new horizons, collaborating with like-minded peers, and transforming the energy industry for the better.
 
If you're excited about being a part of the fastest-growing segment of the energy industry, we encourage you to apply!

The Site Technician Position

Sunnova Energy is searching for a Site Technician to join our Sunnova Installations department. The Site Technician will be responsible for gathering detailed information at a customer’s home that will be instrumental in the appropriate design of a PV, PV+Solar, Battery retrofit, and other Adaptive Home products sold by our Sunnova Sales team.  In addition to gathering and submitting the information required to successfully complete a site assessment, the Site Technician will provide an excellent customer experience as the first face-to-face contact the customer will have with a Sunnova employee.

The Site Technician’s primary responsibility is to collect and document the roof dimensions, electrical components, home layout, and potential barriers to installation in a customer’s home.  Detailed notes, drawings, photos, and layouts will then be created to provide a team of designers the appropriate information to deliver a full set of plans and single line diagrams.  The Site Technician will do this and provide excellent customer service to our customers while on-site.

Site Technician Responsibilities

  • Have an understanding of what is required to successfully document a site to determine what information is needed for a PV, PV+Battery, and battery retrofit installation
  • Utilizes knowledge, skills, and equipment to evaluate roof structure, roof quality, home electrical systems, and other home components
  • Read plan sets and view aerial imagery to get an understanding of a site prior to the site survey
  • Take detailed notes, create drawings, and provide detailed supporting photos that drive a comprehensive assessment of what is needed to design a plan set and single line diagram
  • Submit site information expeditiously upon completion of the site assessment and prevents unnecessary return truck rolls by gathering all information the first visit
  • Identifies potential issues to installations and provides solutions to resolve based on site layout
  • Manages vehicle material stock and equipment inventory
  • Maintains compliance with all Sunnova Safety policies and practices
  • Documents relevant information to Sunnova employees using appropriate software
  • Delivers a positive customer experience to each customer during the site survey

Minimum Requirements

  • High School Diploma (or GED)
  • 1+ year of residential construction experience
  • Current, valid Driver’s license with acceptable Motor Vehicle Report
  • Proficient in speaking, reading and writing English

Preferred Qualifications

  • OSHA 10 Certified
  • 2+ years of residential construction experience
  • 1+ years of PV installation experience
  • Bilingual, English and Spanish

Additional Knowledge, Skills and Abilities

  • Proficiency using computer software to document information
  • Organized and maintains a professional appearance
  • Strong verbal and written communication skills
  • Reads and interprets blueprints, schematics, and wiring diagrams

Working Conditions

  • Location varies depending on job site
  • Estimated 25% travel time
  • Able to work an adjusting schedule
  • Driving Required; Valid Driver’s License and Motor Vehicle Report required

Physical Requirements

  • Long hours spent outside on residential rooftops, driving to customer residencies, ground and rooftop work, plus minor attic work
  • Various weather conditions include cold and snowy, hot and humid, and everything in between; must be comfortable working in different environments
  • Must be able to lift and carry up to 50 pounds; assistance may be provided for oversized items
  • Must be able to sit, stand, walk, and drive for up to 8 hours at a time
  • Work postures include reaching, kneeling, pushing, pulling, squatting, crawling, bending, twisting, climbing, and handling objects above/below the shoulders

Benefits

Sunnova offers a generous employee reward package that includes:

  • Comprehensive benefits, including medical, dental, vision, life insurance, healthcare flexible spending account, and 401(k) with employer match.
  • Competitive compensation
  • Paid time off, including 10 holidays and Paid Parental Leave
  • Cell phone allowance for many roles
  • Company fleet vehicle provided

Pay Range

$41.50 - $41.50 USD

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
We appreciate the capabilities of artificial intelligence (AI), and we are looking to hire real people.  If you use AI for any part of the job application process, we highly encourage that you review any AI generated content to ensure your personality and unique capabilities are highlighted. We reserve the right to disqualify candidates that we reasonably believe solely relied on AI generated content in the application process.
If you are selected for a position, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process.
CCPA disclosure notice here.

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