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Senior Brand Copywriter

Heredia, Costa Rica

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.

Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What we’re looking for

We’re looking for a creative and detail-oriented Senior Brand Copywriter to join our team. As an expert storyteller, you’ll bring our products to life across various channels, from web content to ads and campaigns. You’ll ensure consistency in brand voice while collaborating with cross-functional teams like Paid Marketing, Product Marketing, and Demand Generation to craft engaging, strategic content. You will excel in both big-picture thinking and attention to detail, managing multiple projects and tight timelines. With a passion for elevating copy and a keen understanding of branding, you’ll drive impactful messaging that resonates with our audience.

What you’ll be working on

  • Collaborate with Brand Creative and marketing teams to create dynamic content for campaigns, product launches, and web experiences.
  • Work with leadership to develop brand campaigns across various platforms, including web, video, email, social media, and events.
  • Ensure all copy aligns with brand voice and guidelines while contributing to their evolution.
  • Partner with Web and Product Design to enhance user experiences with thoughtful micro-copy and user interactions.
  • Lead projects from concept to launch, maintaining ownership and quality across all stages.
  • Transform strategic marketing messages into compelling ad copy and provide constructive feedback on other teams’ work.

We’d love to hear from people with

  • A strong portfolio showcasing brand-driven storytelling and excellent copywriting across various formats and channels.
  • 5+ years of experience in creative roles, including web, digital advertising, and brand campaigns.
  • A solid understanding of SEO, digital marketing trends, and best practices.
  • Excellent communication, collaboration, and presentation skills.

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from a SurveyMonkey office up to 2 days per week.

#LI - Hybrid

Why SurveyMonkey? We’re glad you asked 

SurveyMonkey is a place where the curious come to grow.  We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback and our core values into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, learning and development opportunities like Curiosity Week, and our C.H.O.I.C.E Fund. 

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

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