Senior Software Engineer I

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.

Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What we’re looking for

Join our dynamic Cloud Engineering team and help shape the future of secure, scalable, and reliable cloud infrastructure. As a Cloud Engineer, you’ll play a critical role in designing, operating, and optimizing our AWS environments to meet the highest standards of performance and security.

What you’ll be working on

• Operate and optimize AWS environments following best practices for security, reliability, and scalability.
• Collaborate with development teams to align cloud strategies with business objectives.
• Implement and maintain security frameworks (SOC 2, ISO 27001, PCI DSS 4.0) across cloud infrastructure.
• Automate deployments and configurations using Infrastructure as Code (IaC) tools like Terraform.
• Monitor and troubleshoot cloud systems, ensuring high availability and compliance.
• Enhance network architecture leveraging AWS networking services (Transit Gateway, VPC, Route 53, WAF, VPN).
• Identify vulnerabilities and apply preventive measures to maintain a secure environment.
• Participate in on-call rotation for critical support.

We’d love to hear from people with

• 5+ years of hands-on AWS experience, including IAM, VPC, EC2, ALB, S3, Lambda, CloudWatch, CloudFront, and CloudFormation.
• Strong knowledge of AWS networking (Transit Gateway, VPC, Route 53, Shield, WAF, Firewall Manager).
• Expertise in Infrastructure as Code (Terraform) and managing large-scale deployments.
• Proficiency in Linux/Windows administration and automation scripting.
• Experience with Python in DevOps or engineering contexts.
• Familiarity with security best practices and compliance standards.

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from a SurveyMonkey office up to 1 day every other week.

#LI-Hybrid

Why SurveyMonkey? We’re glad you asked

At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life.

We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.

We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.