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Workplace Services Coordinator

San Mateo, CA

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.

Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What we’re looking for

SurveyMonkey is looking for a Workplace Services Coordinator for our San Mateo office.

As a vital part of our dynamic Workplace Services team, you will orchestrate the administrative and operational tasks that keep our San Mateo office running smoothly. You will handle a mix of administrative, operational, and financial duties to enhance our workplace culture and ensure a seamless daily experience for all employees.

This is a Part-Time role, 32 hours per week, with an expectation to be in the office 4 days per week, reporting to the Workplace Services Manager. Ready to help shape the future of our office culture?

What you’ll be working on

  • Identify and implement office efficiency improvements and maintain comprehensive office procedure documentation.
  • Manage key vendor relationships (e.g., building management, security, catering), process vendor invoices, and oversee office expenses.
  • Oversee office and kitchen supply procurement and inventory (must be able to lift 20lbs).
  • Manage guest check-in, employee badge access, and visitor badge access.
  • Process maintenance and service requests via Zendesk.
  • Manage all aspects of internal and external mail processing, including sorting and delivery.
  • Promptly and accurately address employee inquiries and concerns.
  • Monitor and report weekly office utilization data.
  • Collaborate with the Events team to coordinate internal office events.
  • Provide remote oversight of the Portland office, including office/kitchen supply procurement, inventory management, vendor coordination, and general employee support.

We’d love to hear from people with

  • 2-4 years of experience in office operations or management.
  • Strong prioritization and simultaneous task management skills.
  • Proficiency in Google Workspace (Docs, Sheets, etc.).
  • Ability to work independently with minimal supervision.
  • (Preferred) Experience in event planning.
  • Spanish language proficiency is a bonus.

The base pay provided for this position ranges from $26 - $31/hour, depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.

Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from a SurveyMonkey office 4 days per week.

#LI - Hybrid

Why SurveyMonkey? We’re glad you asked

At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life.

We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.

We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

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