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General Manager, Canada

Canada

About Taskrabbit:

Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.

At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love.

Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.

  • Taskrabbit is a remote-first company with employees distributed across the US and EU
  • 5-time Best Places to Work in 2022 by BuiltIn. Including Best Companies in SF, Best Mid-Sized Companies, and Best Benefits
  • DataBird journal’s “Best Places” Best Companies for Diversity, #1 2019 and 2020
  • DataBird journal’s “Best Places” Best Companies for Women, #4 2019 and #1 2020

Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!.

 

About the Role:

As a General Manager, you will be responsible for leading the strategy and implementation to grow the Canadian market, manage the country P&L, and hit targets for net revenue and contribution margin.

You will work closely with cross-functional teams to set a market strategy, efficient tactical and operational plans to meet commercial goals, and strong propositions for both customers and taskers.

 

What You’ll Work On:

  • P&L responsibility for the Canada business
  • Set the vision for the Canada team that covers marketing, partnerships, supply, and fulfilment
  • Accountable for both sides of the marketplace: generating demand as well as ensuring strong supply health and task fulfilment
  • Responsible for value propositions on both sides of the marketplace
  • Shape the Canada strategy to deliver core commercial goals including revenue and contribution margin
  • Oversee all tactical and operational execution for all functions within Canada
  • Own market expansion and localization strategy, including the development of city-specific go-to-market strategies and localization of Taskrabbit’s offering
  • Drive local/cultural marketing ideas, initiatives, and channels to increase brand awareness, in partnership with marketing
  • Identify and pursue potential external partners to help grow the Canadian business, in collaboration with the global partnerships team
  • Collaborating with cross-functional stakeholders to action on key market opportunities
  • Manage on-the-ground initiatives that optimise and improve local fulfilment, supply activation, and client retention



Requirements:

  • 8+ years of experience in driving commercial growth of a business. Any experience in marketing, business development, and/or P&L management is a plus
  • Demonstrated experience managing cross-functional teams, capable of overseeing multiple people across different functions and levels of seniority
  • Comfortable working heavily with data, and operating at a fast pace in an entrepreneurial environment. Experience working in a startup is a plus, especially a marketplace platform
  • Excellent communication and relationship building skills, and comfortable presenting to large groups regularly
  • An exceptional ability to balance creative thinking with strong business judgment and analytical skills 
  • Problem-solving abilities in both data-rich and data-poor environments; ability to both delve into the details and engage meaningfully on higher-level strategy
  • A natural inclination to take initiative and ownership, with the ability to independently navigate ambiguous situations and balance multiple priorities
  • Role includes some travel within Canada and occasional travel to the United States

 

Ideal (Nice to have skills):

  • Bilingual French and English
  • An understanding of the dynamics underlying a two-sided marketplace
  • Experience working for a global brand

Location: Toronto preferred, will also consider Ottawa and Montreal.

 

Compensation & Benefits:

At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. Total compensation consists of base pay + bonus + benefits + perks. 

The base pay range for this position is $120,000 - $153,000 CAD. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above, and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.

You’ll love working here because:

  • Taskrabbit is a Remote-First Company. We value flexibility and choice but also stay committed to regular in-person connection.
  • The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
  • The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.
  • The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment. 

Taskrabbit’s commitment to Diversity and Inclusion:

An Active Commitment to Equity within our Company and Platform.

We are an inclusive community where all who share our mission and values belong. Our anti-racist culture actively strengthens the knowledge, understanding, and awareness of underrepresented experiences and our ongoing allyship commitment. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.

Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. 

Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. 

Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.

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