Back to jobs
New

Reputation Strategy & Research, Senior Consultant

London, United Kingdom

The Role

The Reputation Strategy and Research team sits within the Strategic Communications division at Teneo. We help our clients take a strategic approach to reputation, so they can win the trust their business needs. We design processes that help clients make defining strategic choices about reputation and build the positioning, narrative and communications strategy they need. We develop cutting-edge research techniques to inform these decisions, identifying priority audiences and the most persuasive approaches. Our approach is audience-led and evidence-based, using research and insight at every stage of our projects. 

We help organisations to: 

  • Determine where audiences stand on client-critical issues and what drives their perceptions
  • Define the shape of key audience segments, gaining a deeper understanding of where they are, what they like, and how to reach them
  • Identify and unpack the reputational positioning required to achieve client objectives
  • Devise strategies to help clients reach their positioning by focusing on the arguments that influence both perception and behaviour. 

We are looking for an experienced researcher who has an interest in developing a career in reputation and trust strategy, whilst continuing to draw on quant and qual research. 

This is a mixed methods role, but we are open to applications from candidates who have a primarily quantitative background. A Senior Consultant (SC) in the Strategy team plays a pivotal role in managing the day-to-day delivery of client projects.

Required skills & qualifications 

  • A minimum of 5-7 years’ experience in a mixed-methods research agency or similar
  • Confidence in managing all aspects of the quantitative research process, including supplier management, sample specs, survey writing, data specs and reading data tables 
  • Ability to analyse primary quantitative data using Excel, draw out the most interesting insights, and weave them into logical and compelling stories with clear strategic imperatives 
  • Ability to manage and moderate qualitative research, including focus groups, and depth interviews. (N.B. We are open to applications from candidates whose experience is largely quantitative, if you have some training and / or experience of qualitative research) 
  • Having a theoretical understanding of statistical analyses techniques, such as significance testing, regression, segmentation and conjoint, and when to use them 
  • General project management & delivery 
  • Experience in end-to-end management of large-scale quant and qual research projects
  • Ability to understand the challenges our clients face and make relevant strategic recommendations based on in-depth analyses of audience research
  • Experience in creating compelling and concise presentations of complex data for senior internal colleagues or external clients that you present in conjunction with your colleagues
  • Ability to develop a research proposal or plan in response to questions asked by team leaders and other senior colleagues
  • Ability to be the day-to-day liaison with clients, understanding how their priorities may change, setting clear expectations, reporting back on progress and key deliverables, and ensuring that team leaders are aware of any potential issues
  • Ability to manage and support junior colleagues on a range of research tasks, including conducting desk research, ensuring they are thoroughly briefed and understand what is expected
  • Excellent proficiency in Microsoft Office and an acute attention to detail 

Desired skills & qualifications

Experience in any of the following is not essential, but considered an advantage: 

  • AI-enabled research methodologies  
  • Proficiency in conducting statistical analysis in a standard software like R, SPSS, Python or Stata  
  • Academic training in the measurement of public attitudes and behaviours, in disciplines such as psychology, political science, marketing, statistics or economics

What we can offer  

New joiners are supported by an induction programmes, and continuous development is a key focus of life at Teneo - learning and knowledge sharing are at the heart of this. We have an environment and culture that is focused on supporting your development and career progression. We support this with a dedicated Learning Team who provide a range of learning opportunities and personal development support.   

Our face-to-face learning is supported by some 100 modules of e-learning available on our internal knowledge management system.   

Given our client base you’ll be working on career-defining work that is exciting, rewarding and one where you can make a real impact to high profile projects.  

Company Benefits   

As well as this we offer a whole host of benefits and reward including;  

  • Competitive salary (depending on experience)  
  • 28 days holiday  
  • Discretionary bonus  
  • Annual salary review  
  • Pension (with company contribution: 5% of annual salary)  
  • Enhanced maternity and paternity leave (depending on length of service) and shared parental leave  
  • Private medical insurance  
  • Group Income protection  
  • Life assurance  
  • Cycle to work schemes  
  • Season ticket loans  
  • Regular social, cultural and charitable activities
  • Flexible working with office laptop and phone provided  

About Teneo 

Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future. 

Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions, and organizations. 

Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance, ESG and DE&I. 

The firm has more than 1,800 employees located in 45+ offices around the world. 

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter*

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...

UK Demographic Set

Teneo are passionate about creating an inclusive workplace that promotes and values diversity. We ensure that all employees and candidates are treated fairly and we strive to ensure that our company is representative of all sections of society. We value people as individuals with diverse opinions, cultures, lifestyles and circumstances. Each employee should be respected and valued and able to give their best as a result. We want to ensure our workplace in London continues to be one where different voices are heard, valued and embraced – for the benefit of our employees and working culture, our clients and the quality of our work, as well as for the ultimate performance of our business. We are committed to equal opportunities for all and provide these opportunities irrespective of an individual’s race, ethnic origin, disability, age, nationality, national origin, sex or sexual orientation, gender reassignment, pregnancy or maternity, religion or belief, marital status and social class. We oppose all forms of unlawful and unfair discrimination.

In order for us to continue refining our policies, practices and ways of working to foster our desired culture, we need to collect data about our applicants during the recruitment process. Please complete our Equal Opportunities Form which will allow us to monitor and analyse our data. You are under no obligation to provide this data (for all selections there is a 'I do not wish to answer' option) but we can assure you that any information provided on this form will be treated as strictly confidential and will be used for statistical purposes only. It will not be seen by those involved in the selection process. You can find our privacy policy here.

Teneo is committed to providing reasonable adjustments for qualified individuals with disabilities in our interview process. If you need assistance or an adjustment due to a disability, you may contact us at LON-STR-Recruitment@teneo.com

Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Teneo external feed for LinkedIn ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.