People Partner

ABOUT TIDE

At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.

Tide is transforming the small business banking market with over 1.6 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to help SMEs save both time and money.

Tide facts:

• Tide is available for UK, Indian, German and French SMEs
• Over 1.6 million members: 800,000 UK and 800,000 in India and growing rapidly
• Over $200 million raised in funding
• Over 2500 Tideans globally - we’re diversity champions!
• We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, India

ABOUT THE ROLE

As People Partner you will :-

• Constantly aiming to improve service delivery and customer service by making recommendations and improvements on existing and new policies, processes and procedures 
• Partnering with managers and senior stakeholders to facilitate the consistent delivery of core processes including bi-annual performance review cycles and calibrations, growth management, engagement survey action plans etc. 
• Coaching and advising managers on their team members’ performance and growth objectives, learning and development opportunities and career plans, enabling them to have meaningful performance and growth discussions and formulate action plans 
• Acting as an advisor, coach and mentor on the full remit of a variety of employee relations as they arise and using your expertise to help solve issues 
• Supporting employee lifecycle management processes such as onboarding, termination, personal data changes and internal transfers 
• Advising managers on our processes of non-employees e.g. consultants, contractors temporary workers etc 
• Supporting with the roll out of new people initiatives and projects so that we make them as impactful as possible across all non-tech functions 
• Being a cultural ambassador, championing our values and making sure they’re part of all of everything we do 

WHAT WE ARE LOOKING FOR

• You have at least 5+ years experience in human resources role, preferably both in a fast-growing startup environment and a global MNC as HR Generalist, HR Manager or HR Business Partner
• You have great knowledge of IN employment legislation and at least some experience with global compliance
• You are very good in using excel and performing data driven analysis
• You have previous experience working across the whole employee lifecycle including onboarding, performance management, absence management and offboarding.
• You have a proven track-record of running initiatives and increasing employee engagement
• You’re organised with strong problem-solving, interpersonal and customer-facing skills
• You’re resourceful in your approach to resolving day to day HR issues and queries
• You have an eye for detail, and focus on delivery and quality
• You’re team-orientated, with excellent interpersonal skills, down to earth and fun to work with
• You have excellent communication skills in English both written and verbal
• You’re comfortable working in a fast-moving company where priorities can change and processes may need to be created from scratch
• You may also have some familiarity with Lattice and Workday 

WHAT YOU’LL GET IN RETURN

• Competitive Salary
• Self & Family Health Insurance
• Term & Life Insurance
• OPD Benefits
• Mental wellbeing through Plumm
• Learning & Development Budget
• 15 days of Privilege leaves
• 12 days of Casual leaves
• 12 days of Sick leaves
• 3 paid days off for volunteering or L&D activities

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

• Tide does not charge any fees at any stage of the recruitment process.
• All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
• Communication from Tide will only come from an official @tide.co email address.
• Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.

If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.

You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.