Accounts Receivable Specialist (Remote)

Who is Trace3?

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.  

Ready to discover the possibilities that live in technology?

Come Join Us!

Street-Smart - Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice - The “Stuff” it takes to be a Needle Mover

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

Teamwork - Humble, Hungry and Smart

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

About the Role:

Under the general direction of the Accounts Receivable Manager, the Accounts Receivable Specialist (ARS) will primarily focus on reviewing sales orders for billing, invoicing, and customer collections. The ARS will primarily focus on ensuring cash receipts are applied to the appropriate invoice daily. The CAS will collaborate with all areas of the business, which requires a great deal of collaboration with internal & external stakeholders. This position will require an agile mindset, the ability to execute change quickly, accurate data entry skills, and an eye for detail.

What You’ll Do:

• Timely process cash receipts by ensuring payments are applied to the invoices according to the remittances 
• Communicate unapplied payments to internal and external customers when needed 
• Research & resolve unapplied payments 
• Contact customers to obtain remittances & for payment verification 
• Collaborate with internal stakeholders to implement solutions that enhance cash application efficiencies 
• Ongoingly analyze, track & monitor trends within the cash application process to identify areas of opportunity and develop strategies to improve the auto post rate & efficiencies. 
• Manage & research variances related to cash discounts 
• Research & reconcile misapplied & complex payment issues 
• Process credit card payments 
• Research credit card payment errors and discrepancies 
• Ensure all payments are reconciled in the ERP and bank daily & monthly 
• Document daily collection activities 
• Weekly prepare & present reports on cash application performance  
• Ensure files and transaction records are updated in a timely and appropriate manner 

Qualifications & Interests:

• A minimum of three years’ experience in Accounts Receivable/Billing/Collections.
• Intermediate Microsoft applications required (Excel, Word & Outlook).
• Basic knowledge of O2C (Order to Cash) cycle.
• Strong customer focus experience with a result-oriented mindset.
• Ability to work independently under minimum supervision.
• Must demonstrate ability to manage multiple projects and heavy work volume within time constraints.
• Ability to maintain duties with accuracy, consistency, and quality in a fast paced and agile environment.
• Excellent written and verbal communication skills
• Strong analytical, critical thinking & problem-solving skills to present alternatives or create actionable plans.
• Comfortable initiating & leading meetings and executing agendas

Required Education:

• High school diploma required
• College degree in Accounting, Finance preferred or equivalent level of experience

The Perks

• Comprehensive medical, dental and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
• Competitive Compensation
• Training and development programs
• Stocked kitchen with snacks and beverages
• Collaborative and cool culture
• Work-life balance and generous paid time off

Our Commitment

At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.

We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.

As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.

Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all.

If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com.

***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.