Senior Data Analyst

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team as Twilio’s next Senior Data Analyst.

About the job

Twilio is seeking a highly skilled Senior Data Analyst to join our Data Solutions & Insights Team within GTM Strategy & Operations. As a Senior Data Analyst, you will play a key role in driving data-driven decision-making and optimizing revenue operations processes.

Responsibilities

In this role, you’ll:

• ​​Data Analysis and Interpretation: Utilize advanced analytical techniques to analyze large datasets, extract meaningful insights, and provide actionable recommendations to enhance revenue operations efficiency
• Revenue Optimization: Collaborate with cross-functional teams to identify opportunities for revenue growth, pricing optimization, and overall business performance improvement
• KPI Monitoring: Develop and maintain key performance indicators (KPIs) dashboards to track and report on revenue metrics, providing regular updates to stakeholders
• Data Visualization: Create compelling visualizations to effectively communicate complex data insights, making information accessible and actionable for a diverse audience
• Modeling and Forecasting: Build and maintain predictive models to support revenue forecasting, helping the organization make informed strategic decisions
• Cross-Functional Collaboration: Work closely with various teams, including Sales, Marketing, Finance, and Product, to understand business requirements and provide analytical support
• Continuous Improvement: Identify opportunities to enhance data quality, reporting processes, and analytics tools to drive continuous improvement in data analysis capabilities

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• Fluency in English - please provide CV in English; all interviews will be conducted in English 
• 3+ years relevant experience in FP&A, biz ops, revenue strategy, strategy consulting, and/or operations
• Proficient in data analysis tools and languages such as SQL, Python, or R
• Strong data visualization skills using tools like Tableau or Power BI
• Excellent communication and collaboration skills
• Ability to translate complex data insights into actionable business recommendations

Desired:

• Bachelor's degree in a quantitative field such as Statistics, Mathematics, Economics, or related discipline
• Telecommunications or Management Consulting experience a plus
• Experience with dbt, revenue forecasting and predictive modeling 

Location

1. This role will be remote, and based in Colombia.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.