Director of People Systems & Analytics

UMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus. 

• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• $50,000 Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
• Pet Insurance
• Identity Theft Protection

Purpose of the Position:

The Director of People Systems & Analytics will oversee strategy related to people technology and data analytics. The role will define and develop the organization’s people systems and analytics strategy, translate HR data into actionable insights, promote self-service environments, and develop reports and dashboards that visually display the performance of the organization’s people goals.

What you’ll do:  

1. Develop People Technology Strategy: Define and lead the organization’s people systems strategy, ensuring alignment with business goals and team member experience priorities. Lead selection, implementation, and maintenance of current Human Capital Management (“HCM”) solutions, integrating processes across the People Team, Payroll, and related areas. Develop a multi-year roadmap for core people systems, proposing solutions as needed to support organizational growth and integration with related technologies across IT, Finance and People teams. 
2. Optimize & Scale Solutions: Drive optimization, automation, and simplification of people processes to enable scalability and enhance team member and leader self-service. Ensure accurate and timely entry of people data, and lead support of self-service data solutions. Propel transition from transactional reporting to predictive analytics, as appropriate, and develop and maintain self-service reporting solutions and dashboards, using PowerBI or related tools, ensuring data accuracy and privacy.  
3. Deliver Analytics Solutions and Guidance: Partner with People Business Partners, People Team, Legal, and other departments, as necessary, to ensure that reporting solutions and insights, analytical tools and dashboards deliver actionable and accurate data to end users. Partner with Learning & Development to support technical and data literacy across stakeholder groups.
4. Provide Data Stewardship & Governance: Ensure data integrity, governance, and security practices across people systems and analytics. Support data needs for reporting, compliance and workforce planning. 
5. Integrate Responsible AI Tools: Evaluate and establish framework and standards that enable implementation of ethical AI-powered tools to enhance people programs, including talent acquisition, team member support, workforce planning, and analytics. 
6. Champion Innovation & Experimentation: Collaborate across teams (e.g., IT, Business Intelligence (“BI”), Legal, etc.) to test and pilot AI applications that improve operational efficiency and enhance the team member experience, while maintaining trust and transparency. Foster a culture of innovation, inclusion and continuous improvement. 
7. Manage People Technology Projects: Direct portfolio of systems and analytics initiatives from initiation to launch. Manage project intake and consult with cross-functional stakeholders to establish and prioritize projects against the roadmap.
8. Lead with Care: Lead, coach, and develop team members, fostering a culture of wellness, recognition, and engagement. Meet regularly with direct reports in one-on-one and group settings to provide feedback and cultivate/maintain a positive work culture.  
9. Perform other duties as assigned. 

Career Level Expectations: 

• Recognized master in designated professional discipline (typically obtained through post-secondary education and work experience) and is recognized as a master within and outside of the organization.
• Establish operational plans for assigned job area.
• Develop and implement new products, processes, standards, or operational plans that will impact achievement of functional results.
• Communicate with leadership.
• Desire for growth and professional development.

Required Skills/Experience:

• Bachelor’s degree in human resources or information technology–related field, or equivalent combination of education and experience is required.
• Seven years of progressively responsible experience in HR technology, data analytics, or a related area of work.
• Statistical analysis: strong understanding of statistical models and methods, and their application in data analysis.
• Data visualization: expertise in tools like Tableau, PowerBI, etc., to create compelling dashboards and data visuals.
• Ability to manage projects, timelines, and resources.
• Ability to gather stakeholder requirements and present findings clearly to a wide range of audiences.
• Ability to professionally communicate fluently in verbal and written English.
• Ability to contribute to a diverse and inclusive work environment.
• Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role.

Preferred Requirements:

• Advanced degree, in human resources, information technology, or related field.
• Strong/advanced proficiency in any of the above required skills/experience.
• HR certification (e.g., SHRM-CP, PHR).
• Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams.

Compliance: 

• Demonstrate knowledge of and carefully follow all applicable federal and state compliance requirements and regulations including those prescribed by the U.S. Department of Education, accrediting agencies, state regulations, and internal policies and procedures.   
• Effectively communicate compliance requirements to other staff as appropriate and quickly escalate any compliance concerns to the Compliance department.

Work Environment/Physical Demands: 

• This is a remote position. 
• Home office setup, quiet place to work and ability to hard wire into high-speed internet connection. 
• May require setup of computer equipment, accommodation consideration available upon request. 
• Flexibility to work evenings and weekends, as needed. 

OUR VALUES

Our institutional values are shaped and validated by our team members. They describe how we strive to operate and are the standards of behavior we look to embody. 

ACT WITH INTEGRITY

We operate honestly and ethically in an industry-compliant fashion. We are fair and trustworthy in our interactions with all we serve. Our team members, at all levels, lead by example and strive to do the right thing for our students and for each other. We are disciplined professionals who strive to be straightforward and dependable.

CHAMPION STUDENT OUTCOMES

We live by a strong commitment to our students and are passionate about preparing them for meaningful careers. We are deeply dedicated to ensuring students’ educational and career success. We excel at building our students’ confidence and empowering them to reach their full potential.

COMMIT TO TEAM MEMBER SUCCESS

We are committed to our team members’ success and to each other’s success. We strive to create an environment that attracts and retains the best talent while offering continuous learning, professional development and career growth opportunities. We recognize and reward our team members for their contributions to the organization and to our students.

PURSUE RESULTS WITH PURPOSE

We pursue results with a sense of urgency and purpose. We take responsibility for achieving ambitious, measurable results and hold each other accountable. We think strategically and critically, greet new ideas and challenges openly, and look for innovative solutions to challenges.

HAVE FUN. BUILD ENERGY

Enjoying what we do is central to achieving our goals. Building energy, having fun, being optimistic and creating a positive working environment are all critical to our success and that of our students. We strive to be inspired and to inspire others. We consistently show appreciation and celebrate our successes, both large and small.

WORK AS ONE

We believe that diverse, inclusive teams produce breakthrough results. We strive to build and maintain positive relationships with colleagues from all types of backgrounds by showing respect and humility when interacting with each other and resolving conflicts in a constructive manner. By working together, we win together - as one - ensuring that the goals of the company are the focal point of our efforts.

UMA will NEVER ask you to send money or ask you to provide bank account information in order for you to get reimbursed for tools to work. If you have been contacted by someone claiming to be from UMA about a job posting, you can always verify the position at https://workatuma.com/