Job Application for Seasonal Fleet Dispatcher at Vacasa

Why Vacasa

We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we’re the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals—so much so that local operations teams make up the majority of our workforce. Our operations teams help make vacation memories happen by ensuring a seamless stay for our guests.

What we're looking for

The fleet dispatcher is responsible for the successful operations of the entire shuttle department for Steamboat Springs, CO.

The fleet dispatcher will help Vacasa’s Resort Services department in guest services by handling incoming calls in an attentive, courteous, and efficient manner. Direct communication via two-way radios with shuttle drivers effectively delivering information regarding guest location and destination.

The fleet dispatcher is expected to understand and be capable of the operations for the Resort Services department. The dispatcher must be prepared to work weekends and holidays as necessary.

This is a seasonal position. We are hiring for this position on or around 11/25/24 and employment is expected to end on or around 4/20/25. The company is under no obligation to extend your employment through the season nor beyond the end date. Hours can and will vary weekly and seasonally based on business needs.

Compensation

$22 - $24 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location.
More benefits and company perks information below

What you’ll do

Operate phone system, two-way radios and updates dispatch tickets.
Answer incoming phone calls and take dispatch ticket information based on standard operating procedures.
Fulfill guest requests with accurate and timely shuttle service.
Dispatch calls appropriately to shuttle drivers.
Promote teamwork and quality service through communication and coordination with the shuttle drivers.
Use a computer to aid in dispatch requests as needed.
Log on call runs per shift.

The skills you’ll need and position requirements

Good communication skills with an understanding of telephone and two-way radio systems. Must have a positive attitude, be people oriented, and able to work independently or with others as needed.
Highly responsive and reliable
Strong attention to detail
Adhere to all company policies and procedures
Ability to provide high priority to customer service and is able to solve problems with minimum guidance.
Multitasking and working in a fast paced environment with flexibility to change assignments based on business needs

What you’ll get

Health/dental/vision insurance—100% coverage option based on hours worked
Employer Sponsored & Voluntary Supplemental Benefits based on hours worked
401K retirement savings plan with immediate 100% company match on the first 6% you contribute
Health & Dependent Care Flexible Spending Accounts based on hours worked
Paid vacation & sick days
Employee Assistance Program
Career advancement opportunities
Employee discounts
All the equipment you’ll need to be successful
Great colleagues and culture
Please visit our careers page to review our full benefits offerings

Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law.

Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.

This offer is contingent upon your successful completion of a background, including Motor Vehicle Records, screen and reference check and your ability to provide the necessary original documents needed to satisfactorily complete the Form I-9 of the US Citizenship & Immigration Service. There are additional requirements (i.e., minimum age, driving experience, licensing, medical certification if age 70+) in order to be insurable under the Company's fleet policy. No employment shall commence until you have provided the aforementioned documents. Once you sign and return this letter, a Company representative will contact you for additional information needed to commence the background check and screening.

First Name

Last Name

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Resume/CV*

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Cover Letter

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Home Address

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Available Start Date:

List any days or times you are NOT available to work:

Do you have a personal smartphone and internet access?

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Do you live within 10-15 minutes of the advertised area?

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Are you able to lift at least 20 lbs?

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In order for you to be insurable under Vacasa's shuttle vehicle insurance policy, you must be at least 23 years old, hold a valid driver's license, have 3 years experience as a licensed driver, and 9 months of CDL (if required for the particular vehicle). If you are 70 years of age or older, you will also be asked to obtain and provide documentation of medical clearance for the role if you are offered it. Do you meet these job requirements?

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Are you 18 years of age or older?

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Are you legally authorized to work in the United States?

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Will you now or in the future require Vacasa to commence (“sponsor”) an immigration case in order to employ you (for example, H-1B or other employment-based immigration case)? This is sometimes called “sponsorship” for an employment-based visa status

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Have you ever worked for Vacasa in the past?

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If yes, when and which department did you work for Vacasa?

How did you hear about us?

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Are you related to or in a close personal relationship with anyone now employed at Vacasa? (An answer of “Yes” will not automatically disqualify you from the position for which you are applying.) If yes, please state name(s) and where they are located.

APPLICANT STATEMENT: I certify that my answers are true and complete to the best of my knowledge. I give my permission for Vacasa LLC and its subsidiaries to contact and obtain a reference from the individuals and businesses I have listed in the REFERENCES section of this application. If this application leads to employment, I understand that false or misleading information in my application or interview may result in my release from employment for cause. I agree to the terms and conditions as stated above.

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PRIVACY STATEMENT: Please follow the link below to review our privacy statement.

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Privacy Statement

Some role requires that you hold a valid driver's license, access to a reliable vehicle and that you maintain an auto liability insurance policy that adequately covers the vehicle for business use. If required, can you meet these job requirements?

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What are your wage expectations for this opportunity? Actual pay will vary based on a candidate's skill, experience, education and/or location.

How many hours are you available to work? *

At least 10 hours

10 - 20 hours

20 - 30 hours

40 or more hours

At least 10 hours
10 - 20 hours
20 - 30 hours
40 or more hours

Vacasa Demographics - All Company

Vacasa values diversity, inclusion & belonging for all, and is proud to be an Equal Employment Opportunity employer. We have been, and will continue to be, committed to creating a workplace that is as unique as the communities we serve. Hiring people with different backgrounds and experiences helps us stay innovative and not lose sight of what makes our business matter—relationships with our guests, homeowners, and each other.

We invite candidates to self-identify as to the categories below to assist us in evaluating whether we are reaching and attracting a diverse candidate pool. Submitting this information is entirely voluntary and your responses will be maintained securely. Your responses, or lack of response, will not be accessible to recruiters or hiring managers and will not otherwise be used in making hiring decisions.

Thank you in advance for your participation!

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Seasonal Fleet Dispatcher

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Vacasa Demographics - All Company