Workplace Experience Coordinator II

About the Company

Valon’s mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We’re creating a world where home ownership comes with ease, security, and financial know-how. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one’s mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.

People at Valon

People are what make Valon great, and investing in People drives the business forward. You will champion that effort through facilitating engaging activities and day-to-day experiences with the growing Valon Mortgage team.

About the Role

Become a founding team member at our new Jacksonville, Florida, location and help shape the culture, environment, and daily operations of a high-growth tech start-up. This full-time, on-site role (Monday-Friday) is a unique opportunity to establish the foundation for a thriving, collaborative workspace from the ground up. You’ll drive employee engagement through events and thoughtful onboarding, maintain a well-equipped and welcoming office, and work closely with local leaders to support team productivity. You’ll also manage vendor relationships, coordinate travel and offsites, and play a critical role in cultivating the company culture as we scale. If you're organized, proactive, and excited to build something new, we’d love to speak with you.

Responsibilities

• Foster company culture through regular employee events, including weekly meals and quarterly outings
• Onboard new hires and ensure an excellent candidate experience
• Maintain a stocked kitchen and office equipment
• Manage workplace effectiveness, making workstation and furniture improvements as needed 
• Understand employees' roles and responsibilities within the Florida office and maintain relationships with local leaders to make suggestions to increase productivity in the space, support the teams through changes, and facilitate collaboration
• Build relationships with vendors and building management
• Manage travel for internal teams' on-sites as needed
• Assist with company-wide off-site planning
• Other duties as assigned

Ideal Background

• 2-3 years of experience working as an Office Manager or Administrative Assistant
• Ability to work independently with minimal supervision
• Ability to thrive in a fast-paced environment
• Bachelor's degree or equivalent experience

Minimum Qualifications:

• Strong communication skills (both verbal and written)
• Proficiency with Google Suite
• Positive attitude and ability to self-motivate
• Organizational skills

Location

• Onsite, five days a week in our new Jacksonville, FL location

What we can offer

• Compensation: competitive salary and 401k plan
• Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
• Food & meals: in-office snacks and drinks, and Bagel Fridays
• Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.
• Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
• Generous time off: 17 days paid time off, sick days, and 11 company holidays 
• Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition