Inside Sales Representative

The Company 

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you.

The Role

The Inside Sales Representative is responsible for selling Versaterm’s SaaS technology solutions to law enforcement agencies within an assigned territory. This role focuses on driving new business revenue, developing long-term customer relationships, and ensuring customer satisfaction and loyalty. The position requires close collaboration with internal teams to deliver a seamless experience to clients. This job posting is being used to fill an existing vacancy.

What You’ll Do

• Build, advance, and maintain a pipeline of qualified leads and sales opportunities through proactive prospecting, networking, and outreach using MEDDPICC for qualification and deal progression.
• Apply Challenger Sale principles to teach, tailor, and take control of conversations, even in transactional contexts
• Conduct in-depth needs assessments and deliver product demonstrations to showcase the value and benefits of Versaterm’s technology solutions.
• Understand and articulate Versaterm’s value proposition to agency decision-makers and end-users.
• Negotiate and close deals while maintaining strong customer relationships.
• Collaborate with Product, Customer Success, Marketing, and Sales Operations teams to align messaging and support clients throughout the sales cycle.
• Attend in-person client meetings, industry events, conferences, and tradeshows as needed to build relationships and maintain a presence within your territory.
• Perform other related duties as assigned to support team objectives, departmental needs, and overall organizational priorities. 

What You’ll Bring

• A minimum of 2–3+ years of proven sales experience in SaaS technology, preferably within the public safety sector.
• Excellent communication, negotiation, and interpersonal skills
• Strong track record of meeting or exceeding revenue targets and managing a large or complex sales pipeline
• Deep understanding of the government procurement process and ability to navigate complex buying cycles
• Ability to work independently and collaboratively in a fast-paced, dynamic environment
• Willingness to travel within your assigned territory up to 20–40% of the time
• Familiarity with MEDDPICC and Challenger Sale frameworks and methodologies
• Comfortable using CRM, marketing automation, and virtual demo tools.
• Understanding of small public safety agency needs and challenges.
• Goal Orientation: Ability to meet and exceed monthly/quarterly sales targets.

Due to the nature of our work with public safety agencies, this position requires compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy. Candidates must successfully pass a comprehensive, fingerprint-based background check. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on CJIS security requirements, please visit the FBI's CJIS Security Policy Resource Center. 

Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors, such as the successful candidate’s skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses. 

Versaterm uses digital tools, including AI, to support early stages of recruitment, but all hiring decisions are still made by people. Our use of AI is regularly reviewed to ensure alignment with our values, ethical standards, and legal requirements.

Versaterm is an equal opportunity employer and is committed to equity, diversity, inclusion, and a barrier-free workplace. Accommodations are available upon request throughout all stages of the recruitment process and apply to the terms and conditions of employment. For more information, please contact info@versaterm.com.