AI Ops Engineer

Vim is Looking For an AI Ops Engineer!

The Gist 

Vim is the fastest growing middleware platform transforming healthcare. Experience the power of seamless data exchange and collaboration among providers, payers, tech companies, and more. Our platform enhances clinical workflows at the point of care, empowering organizations to improve performance, achieve operational efficiencies, and drive innovation. Seize the opportunity to be at the forefront of healthcare transformation with Vim!

Why Vim? We put mission and culture at the front and center of everything we do. We’re a tribe of like-minded optimists and we pride ourselves on experimentation, intellectual diligence, and earnest hard work. We are all owner-operators at Vim, meaning we’re transparent, accountable, and relentlessly focused on results for our customers and our business. 

The Role: We are seeking an AI Ops Engineer to join our AI Ops Team, reporting to the CIO. This role is about changing how the organization operates, starting with an AI-first perspective, asking “How can we solve this with AI?” before any other approach. You will design, build, and orchestrate intelligent workflows and AI agents that replace manual work with adaptive, self-improving systems.

You will help build the foundation for AI-powered operations, creating solutions that evolve alongside technology and enable the company to work smarter, faster, and more autonomously. Working closely with business and technical teams, you will identify opportunities for AI-driven automation, design scalable solutions, and drive company-wide adoption through collaboration, training, and change leadership.

What You'll Do:

• Apply an AI-first mindset to operational challenges, identifying where AI agents or workflows can replace or enhance traditional processes.
• Partner with stakeholders to uncover bottlenecks and inefficiencies, then design and deliver AI-powered solutions that are modular, observable, and adaptable.
• Develop and maintain LLM-powered agents for knowledge retrieval, workflow orchestration, and decision-making.
• Integrate APIs, event triggers, and real-time data flows into automation systems, ensuring reliability through governance, monitoring, and continuous improvement.
• Document automation patterns, AI agent capabilities, and integration methods for reuse and scaling.
• Train and support teams in adopting AI-first thinking, sharing best practices, and inspiring creative uses of AI across the company.

Who We are looking for:

• Highly independent: You take ownership of challenges and you thrive in ambiguity; you carefully research and recommend solutions and drive execution autonomously
• A great communicator: You’re a people person, and you thrive in a fast-paced team environment with high-performance standards
• Capable of working under pressure and delivering quickly 
• Flexible: You can see the big picture while staying detail-oriented; you can zoom in and out with ease
• Driven: you bring a strong desire and drive to tackle complex problems

You should bring:

• Strong problem-solving mindset with the ability to translate operational needs into scalable AI-powered solutions.
• Change leadership skills with the ability to build trust, overcome objections, and inspire adoption of AI.
• 3-6+ years in process engineering, systems automation, or internal tools development.
• Strong experience with APIs, data structures, and data flow design.
• Hands-on expertise with orchestration platforms such as n8n, LangChain, or similar.
• Proficiency in Python or JavaScript for automation scripting and API integration.

More about Vim's Culture: We have offices in New York, and Tel Aviv, with remote employees throughout the U.S. The majority of our R&D team is located in Tel Aviv, meaning our culture is an international one and we collaborate closely across time zones.

Our customers and investors include various Fortune 5 companies, who are leading industry clinics and other companies.

Our employees are go-getters and bring "Vim and Vigor" to their everyday work life; they are expected to ask bold questions and work as a team towards the success of the company. We prioritize employee satisfaction through a comprehensive range of benefits designed to enhance work-life integration and foster a positive culture.

• We believe in investing in our team's future, offering an enticing option plan that aligns their success with the company's growth
• We embrace the hybrid work model, and offer the flexibility of working several days from home, ensuring comfort and productivity  
• Our dog-friendly policy recognizes the importance of furry companions in our lives. 
• Regular happy hours provide opportunities for socializing and team bonding, while company-wide breakfasts encourage camaraderie and collaboration
• At Vim we also provide unlimited flexible days off, our employees can manage their schedules according to personal needs, promoting overall well-being. 
• We embrace a growth mindset, and encourage continuous learning and development, empowering employees to reach their full potential both personally and professionally

By inputting your information and clicking “Submit Application”, you acknowledge that you have read and agree to Vim’s Candidate Privacy Notice

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