Job Application for Account Manager II at Vimeo

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Vimeo is looking for an Account Manager to build and maintain relationships with our clients. In this role, you will be responsible for growing existing enterprise accounts within our Vimeo Enterprise product line. Furthermore, you will identify and land key opportunities within your book of business. We value intelligence and resourcefulness, and are looking for someone who consistently strives to do their best work.

What you'll do:

Oversee accounts within Vimeo’s Enterprise product customer base in our Commercial segment, supporting clients with 100-500 employees
Proactively manage a pipeline of renewal and expansion opportunities to achieve monthly and quarterly revenue objectives
Confidently convey Vimeo’s value proposition through direct client engagement and by leveraging relevant communication tools
Assist in collecting client feedback, defining processes, and identifying best practices to enhance the customer experience
Understand and anticipate clients’ business needs to drive the success of key accounts
Strengthen client relationships with ongoing communication and new solutions
Assist in collecting client feedback, defining processes, and identifying best practices
Become a product expert and strategic advisor, guiding clients on how to best leverage our technology for business growth

Skills and knowledge you should possess:

4+ years of experience in a customer-facing role within the SaaS industry
Strong experience retaining and expanding accounts
Ability to multi-task across multiple projects and internal partners
Thorough working knowledge of sales tools, including a CRM like Salesforce, HubSpot, or comparable

Bonus points for:

Online Video Platform (OVP) experience, or knowledge of online video technologies
Knowledge of live streaming technologies
Experience carrying a $3MM+ Annual Recurring Revenue (ARR) book of business with 100+ clients
Track record of exceeding quotas

Base Salary Range:

NYC Metro, Bay Area, Seattle, & Los Angeles: $75,000 to $103,500
All other US cities outside above metro areas: $67,500 to $93,150

This role also includes on-target commissions in addition to base salary.

At Vimeo, we strive to hire and nurture amazing talent across the globe. Actual salaries will vary depending on factors including but not limited to experience, specialized skills, internal alignment, and location. Base salary is just one component of Vimeo's total rewards philosophy.

We offer a wide range of benefits, perks, variable compensation and where eligible long-term incentive programs.

We also offer paid time off, generous 401k match, commuter benefits, Health Savings Account (HSA), Flexible Spending Account (FSA), fertility reimbursement, group term life insurances, wellbeing resources, and more.

#LI-CB1

About Us:

Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to life. We proudly serve our community of millions of users – from creative storytellers to globally distributed teams at the world's largest companies – whose videos receive billions of views each month. Learn more at www.vimeo.com.

Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We’re proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture.

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Account Manager II

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