Strategic Quality Engineering Manager
About Virtru:
Virtru is a leading data protection provider backed by some of the foremost venture capital firms in Silicon Valley and the Mid-Atlantic region, including Iconiq Capital, Bessemer Venture Partners, Foundry Capital, and Tiger Global. Today, more than ever, data demands respect, and that’s why Virtru is committed to changing the rules for data privacy. At Virtru, we equip our customers to take granular control of their data—everywhere it’s shared—through end-to-end encryption for Google, Microsoft, and other data sharing platforms. Our market-leading portfolio of data encryption and privacy enhancing applications are remarkably easy to use, fast to implement, affordable for all, and built on the Trusted Data Format (TDF) open standard.
At Virtru, our motto is "Respect the people. Respect the data." Respecting data to us means keeping it secure and protected at all times across its entire lifecycle. We firmly believe that when you respect data, you’re demonstrating respect for the people who own that data.
Working at Virtru, you'll be inspired by colleagues who are passionate about the work they do. We are dedicated to creating an atmosphere that sparks creativity, connection, and professional growth while empowering each other to do our best work. We're building something special at Virtru. We hope you consider joining our team and helping us create a brighter future for data privacy.
Compensation: $130,000-190,000/year
Team & Position Details:
As a Strategic Quality Engineering Manager, you will be reporting to the Software Development Engineering in Test Manager. This individual is the chief evangelist and architect of a modern, proactive quality strategy, leading a unified organization of both manual QA and automation (SDET) professionals. Their primary mission is to shift the company from reactive bug-finding to a proactive culture of building quality from the start.
As a Strategic Quality Engineering Manager, your responsibilities will include:
Leadership & Mentorship
- Manages and mentors the leaders of the QA and SDET teams, developing their leadership skills and holding them accountable for their team's performance.
- Owns the hiring, performance management, and career development for the entire Quality Engineering organization.
- Champions a unified "One Quality" culture, breaking down silos and ensuring seamless collaboration between the manual and automation functions.
- Represents the Quality Engineering organization at the senior leadership level, advocating for resources and ensuring quality has a strong voice.
- Builds and maintains a high-performing, engaged organization recognized for its expertise and impact on the business.
- Proven track record of scaling and managing a multi-faceted quality organization (QA, SDET, etc.) to 10-20+ members.
Strategy & Vision
- Defines and owns the company's overall quality vision, strategy, and multi-year roadmap.
- Develops the plan to intelligently evolve the balance of manual and automated testing, increasing efficiency and test coverage over time.
- Establishes and reports on the key metrics (KPIs) for product quality, such as bug escape rates, test pass rates, and release confidence scores.
- Owns the budget for the Quality Engineering organization, including headcount, tools, and training.
- Champions a "shift-left" mentality, integrating quality practices and automated testing earlier into the software development lifecycle.
Process & Execution
- Partners with Engineering and Product leadership to define and embed quality standards and processes throughout the entire development lifecycle.
- Owns the master test strategy for major product releases, ensuring a comprehensive and risk-based approach to validation.
- Standardizes quality processes across the organization, including test plan creation, bug triage protocols, and release readiness criteria.
- Drives the selection and implementation of the tooling and infrastructure required for a world-class testing organization.
- Balances the need for high quality and reliability with the business's need for speed and iterative delivery.
Hands-On Contribution
- Partners with the SDET Manager to guide the architectural design and evolution of the test automation framework, ensuring it aligns with long-term engineering strategy.
- Serves as an expert reviewer for the most critical test strategies and automation code reviews, mentoring the team on best practices in real-world scenarios.
- Leads cross-functional post-mortems for critical quality failures, partnering with engineering leaders to identify root causes and drive systemic improvements.
- Contributes to proof-of-concept projects alongside the team to evaluate new testing tools and technologies, providing strategic input on their viability.
- Rolls up their sleeves to contribute code to high-leverage projects, such as foundational framework improvements or strategic internal tooling that benefits the entire department.
Skills that will help you thrive in this role:
- Experience: 8+ years testing applications deployed in production.
- Automation Expertise: Hands-on experience with functional testing, performance testing, accessibility testing and security testing, including test case development and execution.
- Test Automation Frameworks: design, implement and maintain test automation frameworks
- Programming Skills: Proficiency in one of these languages or similar: TypeScript, JavaScript, and Python.
- Tech Stack: Familiarity with Go, Java, C++, C# on GCP and Microsoft platforms.
- Testing Frameworks: Experience with Unit Tests, API Tests, Web UI Tests using Playwright.
- API & CLI Testing: Hands-on experience with REST API, and command-line interface (CLI) testing.
- Infrastructure & Deployment: Understanding of IaC concepts and familiarity with Terraform, Ansible, Kubernetes (k8s), docker, and cloud environments.
Virtruvian qualities that will set you up for success:
- Thinking outside of the box to respectfully challenge your teammates and managers in the pursuit of excellence
- Strong sense of urgency with an action-oriented mindset
- Able to collaborate and adapt to shifting priorities as business needs evolve
- Comfortable with asynchronous communication including slack, email, zoom, etc.
Perks & Benefits:
At Virtru, we believe people do their best work when their wellbeing is put first. This is why we make your wellbeing our priority with a thoughtful and holistic program that encompasses Occupational, Mental, Social, Physical, and Environmental Wellness by offering benefits such as…
- A Flexible PTO policy — we strongly encourage you to take time off (in addition to 14 holidays) to ensure that you are getting the proper time needed to unplug and recharge.
- A $1,500 annual Learning & Development Stipend focused on providing you the resources to continually learn and professionally grow.
- Frequent company-sponsored team celebrations that provide ample opportunities to connect with teammates and be social!
- Access to an Employee Assistance Program
- Access to Headspace, a mental health app tailored to your specific needs.
- A flat 3% contribution to your retirement account
- A high degree of flexibility — Have an appointment, errand, or family emergency to take care of? Hop to it! We give you the time and space to take care of you and your own first.
In addition to wellbeing, Virtru places a strong emphasis on diversity, equity, inclusion, and belonging. Our DE&I Council is dedicated to fostering an inclusive workplace and making the psychological safety of each and every one of our teammates a top priority.
Additional perks include:
- Competitive compensation
- Generous parental, medical, and bereavement policies
- 401K contribution and stock options
- Full medical, dental, and vision benefits
- New Hire Swag and IT Welcome boxes
- Structured semi-annual 360° performance reviews
Virtru is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. Virtru is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.
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