Manual QA Engineer

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. 

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.  Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. 

The opportunity:

We are looking for a proactive and detail-oriented Manual QA Engineer to support quality assurance activities across multiple product modules. The role requires strong knowledge of Agile methodologies, the ability to quickly understand functional workflows, and the flexibility to support teams when additional QA bandwidth is required. The candidate will also contribute to QA innovation, including exploring the use of AI-driven testing approaches.

What you’ll be doing:

• Work within Agile delivery teams, actively participating in sprint ceremonies including planning, stand-ups, reviews, and retrospectives.
• Acquire a strong understanding of the functional working of different application modules and support teams with testing activities as needed.
• Design, execute, and maintain manual test cases based on business requirements, user stories, and acceptance criteria.
• Perform end-to-end functional, regression, and exploratory testing to ensure high-quality releases.
• Test and validate the mobile version of the website, ensuring functionality, usability, and consistency across devices and browsers.
• Collaborate closely with developers, product owners, and other QA members to identify, log, and track defects through to resolution.
• Contribute to QA innovation initiatives, including exploring how AI tools can be leveraged to generate test cases faster and improve test reporting.
• Gain working knowledge of synthetic tests, including monitoring and maintenance, and proactively suggest improvements to enhance efficiency and reliability.
• Support continuous improvement of QA processes, standards, and documentation.

What we want from you:

• Proven experience in a Manual QA / Test Analyst role.
• Strong understanding of Agile / Scrum methodologies.
• Ability to quickly learn and understand complex business and functional workflows.
• Experience in mobile web testing across multiple devices and platforms.
• Good defect management skills using standard tracking tools (e.g. Jira or similar).
• Strong analytical, communication, and collaboration skills.
• A proactive mindset with a willingness to support teams when additional QA capacity is needed.

If you know some of this even better:

• Exposure to AI-based testing tools or interest in applying AI to test case generation and reporting.
• Knowledge or hands-on experience with synthetic monitoring or synthetic tests.
• Experience working in fast-paced, multi-team delivery environments.

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our personality and behaviours: We believe that we are what we do, not just what we say. Our shared values and behaviours show how to bring the VML Enterprise Solution's culture to life through the actions we all take every day:

• Connect Meaningfully
• Inspire Creatively
• Include Purposefully
• Approach Positively

Our brilliant, talented people are what makes VML Enterprise Solutions what we are. That’s why we look for people who go beyond and always push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

WPP (VML Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. 

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