Sr Site Reliability Engineer (Heavy K8; Python/Go; AWS/GCP)

Join Vonage and help us innovate cloud communications for businesses worldwide!

Vonage is a global cloud communications leader that helps businesses accelerate their digital transformation through our fully programmable Unified Communications, Contact Center Applications, and Communications APIs.

Why this role matters

As a Sr. Site Reliability Engineer on the Platform Engineering Team, you'll help build and manage Kubernetes-based internal platforms that power our production APIs. Your work will streamline developer workflows, reduce manual toil, and support high availability, scalability, and cost efficiency all through modern GitOps practices. You'll collaborate with a skilled, cross-functional team to solve real engineering challenges and deliver impactful solutions.

IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW...

What you'll do

In this position you’ll actively seek out ways to contribute and bring new ideas. You will have the opportunity to extensively utilize open source projects/software, often focusing on developing the 'glue' that integrates systems and enhancing their feature sets. Bringing a sense of vision and contributing to the requirements is expected and encouraged.

What you'll bring

• Bachelor’s degree in a STEM field with 5+ years of experience in cloud engineering and software development.
• Strong coding skills in languages like Python, Go, Shell Script, or Ruby.
• Proven experience automating Kubernetes infrastructure using tools like Terraform and Crossplane.
• Deep understanding of Infrastructure as Code (IaC) on AWS and/or GCP with multi-cloud integration.
• Hands-on experience with Cloud SDKs (AWS/GCP) to build self-service infrastructure capabilities.
• Solid knowledge of Unix/Linux internals, networking, and large-scale cloud-native platforms.
• Familiarity with K8s managed services (EKS/GKE) and tools like Argo, Helm, Ansible, and the CNCF ecosystem.

What's required for application

• Expertise in building platform tooling in Kubernetes, developing architecture patterns and templates for application runtimes, K8s cluster topology, traffic shaping, API, CI/CD, and observability stacks on AWS or GCP cloud.
• Familiarity with the CNCF tooling across the ecosystem
• Focus iteratively on a FinOps strategy to improve utilization and lower costs
• Exposure to any observability platforms using open-source tools like VictoriaMetrics, Thanos, Cortex, Prometheus, Datalog and Grafana
• Upstream contribution in open source project.

What's in it for you?

• Attractive Discretionary Time Off
• Private Medical Insurance with optional dependent coverage
• Educational Assistance Reimbursement Program
• Opportunities for reimbursement for conferences, trainings, and other personal development events
• Maternity and Paternity Leave
• Ask recruiter for country specific information

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

Who we are:

At Vonage, our mission is to accelerate the way the world connects. As an emerging leader in the $10B+ cloud communications platform (CPaaS) market, we empower businesses to connect better with their customers, employees, and partners through transformative communications experiences. Our innovative solutions span messaging, voice, video, and data technologies, providing seamless and engaging interactions for customers like Airbnb, Viber, WhatsApp, and Snapchat.

Join us to be part of a dynamic team committed to shaping the future of connectivity!

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.