New

Project & Change Manager - HR Systems & Culture Transformation (12 month FTC)

Work from Home - Eastern US

Join Vonage and help us innovate cloud communications for businesses worldwide!

Vonage Human Resources

We help the company win in the marketplace. We are ‘One HR’ team focused on putting employee experience at the center of everything we do.  We make working easier, simpler and more efficient.  We are trusted partners who are data driven and solution focused. We are Subject Matter Experts, who co-create solutions, systems & processes with the business.  We deliver ‘Operational Excellence’ in everything we do.  We embed diversity, equity and inclusion best practices into all aspects of the employee lifecycle.

Why this role matters:

As a Project & Change Manager for our HR Systems & Culture Transformation, you will drive organizational adoption of critical HR system transformations and enable our journey to becoming the Best Place to Work by 2030. You'll ensure that technology and cultural transformations are not only implemented but understood, embraced, and sustained across the organization. 

This role is for a 12 month fixed term contract, and we are ideally looking for someone who is based on the East Coast to closely align with teams both in the US and UK.

Your key responsibilities:

  • Lead end-to-end project and change management for HR system transformations, including HRIS migrations (SuccessFactors), automation initiatives, and self-service enablement
  • Support Vonage's culture transformation roadmap by partnering with Culture Champions, HRBPs, and cross-functional stakeholders to embed culture behaviors into HR processes
  • Design and deliver multi-modal training programs, manager toolkits, and support structures (workshops, office hours, guides, videos) tailored to diverse user groups
  • Develop and execute comprehensive communication strategies that create compelling change narratives connecting transformation to business outcomes and employee experience
  • Conduct change impact assessments, facilitate pilot programs, and implement tiered rollouts to minimize change fatigue and maximize adoption
  • Define and track success metrics (adoption rates, sentiment, business impact) and provide data-driven insights to leadership on transformation progress
  • Lead change management for the integration of AI-powered HR solutions (e.g., predictive analytics, intelligent automation) into the employee experience
  • Serve as trusted advisor to HR Leadership on change management best practices, facilitating stakeholder alignment and decision-making

What you'll bring

Required:

  • Extensive experience leading organizational change management for HR/People transformation initiatives, with proven success in large-scale system implementations
  • Deep expertise in HR systems (SuccessFactors, Degreed, ADP) and understanding of HR processes across the employee lifecycle
  • Demonstrated experience supporting culture transformation or organizational effectiveness initiatives, including workshop facilitation and behavioral change programs
  • Strong knowledge of change management methodologies (Prosci ADKAR, Kotter, or similar frameworks) with ability to apply them in complex, matrixed environments
  • Exceptional communication and storytelling skills, with ability to craft compelling narratives and influence stakeholders at all levels without direct authority
  • Proven project management capabilities, managing multiple initiatives simultaneously with strong attention to detail and execution discipline
  • Facilitation and training design skills, with ability to create engaging learning experiences and support structures for diverse audiences

Experience we consider a plus:

  • Change management certification (Prosci, ACMP, or equivalent)
  • Experience in global, matrixed technology or telecommunications organizations
  • HR certification (SHRM-CP, PHR) or degree in Organizational Development, I-O Psychology, or related field

Disclaimer: The posted range represents the good faith salary for this role at the time of posting. Final compensation is determined by factors including (but not limited to) geographic location, relevant experience, specific skill sets, and internal equity.

US Pay Transparency

$113,000 - $148,000 USD

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice. 

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location. 

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Vonage’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.