Back to jobs

Studio Operations Manager

Brooklyn, NY

Job Title: Studio Operations Manager

Work Location: Greenpoint, Brooklyn, NY

Start Date: ASAP

The Lighthouse is an innovative campus for creators and their teams, with locations in Venice, CA, and Brooklyn, NY. We are a creative playground designed for creators to Learn, Make, and Belong. Our mission is to assemble the creator collective, helping them grow and sustain their careers while provoking the next act of the creator economy. At The Lighthouse, creators flow seamlessly from ideation to production to publication, surrounded by peers in a collaborative and inspiring environment. Learn More: www.thelighthouse.com

About the role:

The Studio Operations Manager at The Lighthouse is responsible for overseeing the daily operations of our state-of-the-art production studios, including podcast studios, theater, photography studios and more. You will ensure that the studios are fully functional, well-maintained, and accessible to our members, providing an exceptional experience for all users. The Studio Operations Manager will also play a key role in coordinating with the General Manager and other teams to ensure that the studio services align with the overall mission and vision of The Lighthouse.

With a strong focus on leadership, content creation, and collaboration, this role ensures that every touchpoint—from a first-time visitor to long-time staff—is efficient, effective, and in line with The Lighthouse’s mission and values.

Here's what you'll do day to day:

Studio Operations Management

  • Oversee the daily operations of all production studios, ensuring optimal functionality and availability for members.
  • Coordinate studio bookings, and any off-hours production needs, managing the tech team schedules to maximize usage and minimize conflicts.
  • Implement and enforce studio policies and procedures to ensure a professional and safe environment for creators and The Lighthouse teams.
  • Explore new and innovative strategies to create content with our teams, members, and during events. 
  • Ensure that all studio spaces are properly maintained, including equipment upkeep, cleanliness, and safety compliance.
  • Manage the inventory of studio equipment, facilitating regular checks, repairs, and upgrades as needed.
  • Execute marketing and content briefs with precision, ensuring alignment with brand voice, campaign objectives, and delivery timelines.

Team Development & Training

  • Lead and inspire a small team of studio technicians and assistants, fostering a positive and productive working environment.
  • Create and maintain operational playbooks and SOPs that promote consistency, clarity, and accountability throughout the campus departments. 
  • Coach and mentor team staff, focusing on technical training, development, conflict resolution, and team performance.
  • Collaborate with People & Culture to assess team needs, identify training gaps, and coordinate professional development opportunities.

Technical Support and Troubleshooting

  • Provide technical support to creators using the studios, assisting with equipment setup, troubleshooting, and best practices for production.
  • Ensure technology systems are operational, minimizing downtime for members and staff.
  • Work closely with the IT teams troubleshooting issues with end-users, the network and systems. 
  • Stay updated on the latest production technologies and trends to ensure the studios remain cutting-edge and relevant to the needs of creators.
  • Design and execute audio visual productions for The Lighthouse events. 
  • Work closely with the Tech Team to address any technical issues promptly, ensuring minimal disruption to studio operations.

Collaboration and Communication

  • Collaborate with the General Manager and other department leads to align studio services with The Lighthouse’s broader objectives and initiatives.
  • Communicate regularly with members to gather feedback, address concerns, and identify opportunities to enhance the studio experience.
  • Coordinate with third party teams including external vendors, content creators, production teams, editors and service providers.
  • Escalate technical issues with AV and IT equipment and systems to the direct supervisor when no resolution is found within 24 hours.

Budget Management

  • Manage the budget for studio operations, including equipment purchases, maintenance, and repairs, ensuring cost-effectiveness and alignment with organizational goals.
  • Track expenses and provide regular financial reports to the General Manager, identifying areas for potential savings or investment.

Operational Excellence & Campus Management

  • Partner with other campus leaders to execute daily operations to ensure seamless campus experiences for members, guests, and staff.
  • Conduct regular walkthroughs to assess functionality, cleanliness, safety, and ambiance—escalating and resolving issues as needed.
  • Serve as the on-the-floor operational lead at times.

Here's what we're looking for:

  • 5+ years of experience in studio management, production, or a related field, with a strong understanding of the technical aspects of production.
  • Technical proficiency in studio equipment, including cameras, lighting, sound, and editing software.
  • Proven track record of developing high-performing teams through coaching, training, and intentional leadership.
  • Deep understanding of systems, workflows, and organizational efficiency in a fast-paced, service-driven environment.
  • Excellent communication, facilitation, and interpersonal skills.
  • Experience in managing multi-functional teams, schedules, and cross-department initiatives.
  • Ability to think creatively and solve problems in a fast-paced, dynamic environment.
  • Comfort with CRM systems and operational software—experience with PeopleVine a plus.
  • Passion for creative environments and an appreciation for the needs of creators, entrepreneurs, and innovators.


The salary range for this role is $80,000 - $100,000 and serves as a general guideline reflecting the potential compensation for the role. The final salary offer will be determined based on a comprehensive evaluation of factors such as the candidate's experience, expertise, alignment with the position's requirements, and, ultimately budget approvals.

Our values:

At The Lighthouse diversity, equity, and inclusion (DEI) isn't just a statement, it's our collective strength. Our people are our superpower. A diverse team and inclusive leadership have shaped Whalar Group since our inception in 2016, fueling a constant evolution of growth. We champion a culture of respect and empathy, fostering a sense of belonging that transcends demographics. We hire individuals of all backgrounds and empower them to thrive, challenge stereotypes, and actively break societal barriers.

Our benefits and perks:

Whalar Group provides flexible benefits and collaborative work environments and experiences so employees can work productively in a setting that best and uniquely suits their needs.

  • Medical, dental, and vision
  • 12 days of PTO + 5 sick days
  • 401k: up to 4% matching
  • Monthly phone/internet reimbursement
  • Company-paid life and disability insurance
  • Voluntary hospital and critical illness insurance
  • Employee Assistance Programs
  • Commuter Benefits
  • Professional Development Stipend

Whalar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Equal opportunity extends to all aspects of the employment relationship, including hiring, promotions, training, working conditions, compensation, and benefits.

Create a Job Alert

Interested in building your career at Whalar Group? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Whalar Group’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.