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Training Content Writer

remote

Workstream is a mission-driven company that believes in building premium, modern software solutions for hourly businesses. There are 2.7 billion hourly workers, who make up 80% of the global workforce, but they've been heavily underserved by technology and deserve better. We help local businesses around you hire, manage, and pay qualified workers.

Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. At series B, we are quickly expanding our product portfolio. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.

Values

Here are our Company Values and we’d love to have individuals who can be a culture add to our team!

Grow With Us

Workstream is looking for a Training Content Writer to help create clear, concise written training material for our internal teams. You’ll give our product experts 10× leverage. They’ll record long, in‑depth walk‑throughs; you’ll transform those raw recordings and notes into polished, step‑by‑step assets that anyone in the company can learn from tomorrow—or reference six months from now.
Here’s our team explaining the need in more details: https://youtu.be/6q_hs90GPaw 

What You’ll Do

  • Digest & distill: Watch multi‑hour screen‑shares, FAQ recordings, or internal workshops and pull out the logical narrative.
  • Build presentation‑ready slide decks in Google Slides—clean layouts, consistent fonts and icons, speaker notes, and purposeful visuals.
  • Author companion guides in Google Docs—detailed instructions with flawless screenshots, call‑outs, and links.
  • Iterate fast: incorporate feedback through several rounds until stakeholders sign off.
  • (Bonus) Clip micro‑videos: trim long recordings into short, searchable snippets for just‑in‑time learning.
  • Handle multiple projects in flight while still delivering at least one fully‑approved training package per week.

Who You Are

  • 3+ years creating instructional or technical content for SaaS or software products.
  • Eagle‑eyed attention to detail—every step captured, every screenshot crisp, every pixel aligned.
  • Ability to master topics you’re not the SME for, then explain them clearly to others.
  • Native‑level written English with a clean, concise style.
  • Expert in Google Workspace; comfortable with basic image tools (Canva, Snagit) and simple video editors (Clipchamp, CapCut).
  • Self‑managed and deadline‑driven—you thrive when several deliverables are moving at once.
  • (Nice‑to‑have) Familiarity with LMS or knowledge‑base platforms.

How We’ll Work Together

  • Receive raw inputs (video, notes).
  • Deliver first‑draft deck + guide within three business days.
  • Revise within one day of feedback.
  • Once approved, move on to the next training; payment is issued per accepted deliverable.

Application Process

  1. Complete a brief work assignment: we’ll share a 3–5 minute product video. Linked here: https://youtu.be/Dj-q788Tf9U
    • Turn it into a Google Slides deck and a Google Doc reference guide.
    • Share both files with enablement@workstream.is.

  2. Email enablement@workstream.is with:
    • Links to your assignment deliverables
    • Your résumé or LinkedIn profile
    • Any additional portfolio samples that showcase similar work

Know More About Workstream

Additional Information 

Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

We are committed to the full inclusion of all qualified individuals.

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