Reward Manager
About Zepz
Zepz is the group powering two leading global remittance brands: WorldRemit and Sendwave. Since 2010, we have been disrupting an industry previously dominated by offline legacy players with our relentless focus on reducing the cost of remittances and increasing safety and convenience for our users.
Every day, our people work to unlock the prosperity of cross-border communities through finance and technology - driven by our vision of a world that celebrates migrants’ impact on prosperity, at home and abroad.
In 2023, our brands helped cross-border communities send over $15bn from 50 countries to recipients in 130 countries. We operate over 2800 money transfer corridors worldwide and employ over 1,000 people globally. Zepz is a remote-first employer, with team members located across six continents
Come join us!
Our Commitments:
- We act like owners - We are relentlessly delivering for our users and spending money thoughtfully.
- We embrace embarrassing honesty - We function best when we're open and honest with one another — especially about our challenges and doubts.
- We have a bias to action - We get to first outcomes quickly, iterate and learn.
- We strive to be better - We may make mistakes, but always learn from them.
- We are inclusive - to better reflect and serve our users.
About the role
Reporting to the Chief People Officer you’ll lead the annual Reward programs and activities for our colleagues globally including, but not limited to, salary review cycles, benefit management, equity and incentive plans. You will be seen as a subject matter expert on all things compensation and benefits. In tandem with the Reward team and People Business Partners you will support colleagues across the business, resolving queries and solving problems, you will play a proactive role in developing our Reward proposition and continuing to build the Zepz culture via simple, fair, transparent and credible Reward practices.
Accountabilities:
● Support the development and implementation of the reward strategy and associated policies to manage reward and benefits in an equitable and consistent manner globally and in line with business objectives.
● Own and project manage key reward initiatives, drawing on resources as appropriate. Specifically the annual reward review.
● Provide expert advice and guidance on all elements of reward including: cash compensation, benefits, long and short-term incentive/ bonus arrangements and general reward policy.
● Design and develop our global Reward programs. This will include the implementation of programs in new territories; using your experience, knowledge of current Reward trends and critical thinking, you’ll guide the proposals to ensure we deliver the right outcome for the business.
● Own Reward data: you’ll provide high quality data analysis and be able to translate it into a story, making recommendations on next steps. You’ll create cost models and undertake reward reporting, working closely with our People Ops team.
● Monitor and evaluate through data the effectiveness of the reward and benefits proposition to improve productivity and colleague attraction, engagement and retention.
● Manage ‘Job Architecture and associated reward dependencies (pay ranges and incentive plans). You’ll work closely with functions across the People team to ensure the Job Architecture framework supports wider People team initiatives.
● Support on crafting compensation packages for senior hires, using your knowledge of executive remuneration.
● Collaborate with our People Ops team to support our benefit plans globally, including providing local People Business Partners with advice & support, performance- managing vendors, renewing or remarketing existing contracts.
● Work closely with our Legal, Compliance and Risk functions to ensure reward frameworks remain compliant.
● Ensure diversity & inclusion is at the heart of everything you do. What we’re looking for from you
Technical
● Experience of dealing with both cash & equity compensation and benefits from within a high growth fintech / technology business
● Strong communication and relationship building skills – this role will have exposure to senior stakeholders.
● Resilience to ambiguity – we’re a fast-paced FinTech scale-up, so some comfort with seeking out solutions, driving agendas and a changing environment is ideal.
● Experience of working in a global Reward role.
● A deep knowledge of Google Sheets, Excel or equivalent including the ability to build complex formulae & create user-friendly data templates
Leadership
● Be an inspirational leader to more junior colleagues within the People team.
● Provide structure and guidance and set clear objectives to those reporting into you
● Develop your team, providing opportunities for growth, supporting them with career progression.
What you’ll get from us
Please note that the benefits below will apply to permanent roles.
We have five core benefits for our talent in the US, UK, Philippines, Poland, and South Africa. specifically:
- Unlimited Annual Leave: Feel free to make the most of your time off and maintain a healthy work-life balance!
- Private Medical Cover: You can opt-in to a Private Medical Insurance scheme. This provides you with access to thorough medical coverage, so you can feel confident in your health and well-being.
- Retirement: We offer pension schemes to help you plan for and secure your future.
- Life Assurance: Life assurance is available to give you peace of mind and protect your loved ones in case of the unexpected.
- Parental Leave: We offer competitive parental leave schemes to ensure you are spending as much quality time with your new bundle of joy as possible.
We are also remote-first as an organisation, offering flexibility for you to work where you need to be most productive. In addition to the above, you will discover that we have a range of secondary perks (such as the cycle-to-work scheme and employee discounts) depending on your location, to help you thrive at Zepz!
Why choose Zepz?
- Our team of over 1,000 employees is fully distributed across the world. We are working from coffee shops, homes, and co-working spaces — making us one of the larger fully distributed growth-stage startups in the world but we also offer workspace in our talent cluster locations - spaces we can meet, collaborate and connect.
- We are proud parents, community organizers, farmers, band members, yoga teachers, YouTube influencers, former Olympians, and serial entrepreneurs.
- We collectively speak over twenty languages, including Akuapem, Amharic, Bengali, Ewe, Fante, Ga, Igbo, Kalenjin, Luganda, Oromo, Somali, Swahili, Wolof, Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish and Swedish.
- At Zepz, embodying our commitments binds us together. We are collectively passionate about striving to achieve our vision and purpose - to continue to provide the best service to our users.
Ready to Apply?
Applications will be reviewed on a rolling basis. If interested, please submit your resume along with a cover letter (optional), highlighting why your experience demonstrates you meet the requirements of the role. Please also indicate the countries in which you have work authorization.
Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Zepz is a place where everyone can thrive.
So however you identify and whatever background you bring with you, and if at all you might need any form of support to make the process as comfortable as possible, please let us know and give us a shot by applying. We want you to be excited to wake up to make an impact every day.
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