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Revenue Operations Manager (GTM Systems)

New York City, NY

WHO WE ARE:

Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.

WHO YOU ARE:

We’re looking for a highly capable and collaborative RevOps Manager (GTM Systems) to own and evolve our go-to-market systems infrastructure. This role is critical to ensuring our sales, marketing, and customer success teams have the tools and processes they need to execute efficiently and effectively. You’ll serve as the day-to-day administrator and strategic partner for systems like Salesforce (SFDC), overseeing everything from user management to complex system design and optimization.

WHAT YOU’LL DO:  

  • Manage the full lifecycle of GTM systems including SFDC, and ensure optimal use across the tech stack
  • Own day-to-day system administration, including user access, roles, permissions, and troubleshooting
  • Design, test, implement, and optimize system workflows and automation to support evolving GTM needs
  • Partner cross-functionally with Sales, Marketing, Customer Success, and Finance to align tools with business processes and drive adoption
  • Track and manage vendor relationships, contracts, and renewals
  • Maintain comprehensive documentation of system architecture, process changes, and policies
  • Act as the in-house expert and trusted advisor for all things GTM systems

WHAT YOU’LL NEED:  

  • 5+ years of experience in Revenue Operations or Sales Operations within high-growth B2B SaaS environments 
  • 3+ years of hands-on Salesforce administration experience, including flow building, territory management, forecast modeling, and permissioning
  • Proven ability to translate business requirements into scalable, automated solutions
  • Excellent communication and stakeholder management skills
  • Strong organizational skills and ability to manage competing priorities in a fast-paced setting
  • Experience supporting enterprise sales teams and motions
  • Highly collaborative, with a strong sense of ownership and accountability
  • Experience with Clay and building automation workflows
  • Previous experience in a quota-carrying sales role
  • Background in InsuranceTech or other regulated B2B SaaS industries
  • Exposure to PE-backed, high-growth SaaS environments

WHAT’S IN IT FOR YOU? 

Zinnia offers excellent career progression and competitive compensation. We offer great benefits, including health/dental insurance, parental leave, profit sharing, 401(k), incentive/bonus opportunity, tuition reimbursement, and so much more. The expected salary range for this position is $110,000 - $125,000, dependent on skills and location. The salary range is a good faith estimate based on what a successful candidate might be paid in certain Company locations. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive salaries that align with the individual’s skills, education, experience, training, and geographic location and may be above or below the stated amounts. We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

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