User Experience Researcher

Who We Are

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, and 2K SportsLab. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of 2K’s portfolio currently includes several AAA, sports and entertainment brands, including global powerhouse NBA®️ 2K,  renowned BioShock®️, Borderlands®️, Mafia, Sid Meier’s Civilization®️ and XCOM®️ brands; popular WWE®️ 2K and WWE®️ SuperCard franchises, TopSpin 2K25, as well as the critically and commercially acclaimed PGA TOUR®️ 2K

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role.  If you're interested in the job and think you have what it takes to work at 2K, we encourage you to apply!

The User Experience Research group at 2K employs an array of methodologies to give developers the feedback and tools to make better games. We are a team of passionate, diverse gamers who know, analyze, and play not just our games, but all games to identify trends and to go beyond the numbers to provide insight into our research.

What We Need

We are looking for a mixed-methods User Experience Researcher to conduct player-centric research in our Novato, CA facility. Primary responsibilities include designing and implementing playtests and other UX research efforts, analyzing qualitative and quantitative data, authoring summaries and reports, and impacting game development through actionable insights and data driven recommendations.

If you have knowledge of or interest in video games and want to help conduct impactful research that informs game development, then this position might be for you.

What You Will Do

• Conduct video game playtests in a lab setting.
• Support the management of the research lab’s technical set up during research studies, troubleshooting when necessary.
• Create and implement research plans, develop briefs, study designs, and other tactical components critical to UX games research.
• Analyze and summarize quantitative player survey and/or qualitative  feedback from  playtest data.
• Collaborate with other members of the Research & Insights and Data Science teams to gain a complete understanding of player behavior.
• Author and present compelling research reports for a variety of partner audiences.
• Build relationships with development studios and publishing partners.
• Become deeply familiar with mechanics and features of in-development game titles.

Who We Believe Would Be an Excellent Fit

• A history of conducting User Experience (UX) and Usability Research.
• An understanding of mixed research methods and frameworks.
• Outstanding verbal and written communication skills.
• Experience using Microsoft Excel/Powerpoint/Word or Google Sheets/Slides/Docs.
• Ability to summarize, analyze, and communicate large amounts of quantitative and qualitative data, to derive insights and recommendations.
• Ability to work on multiple projects and/or objectives simultaneously.
• Passion for video games and gaming.

Bonus Points

• BA/BS or equivalent experience in Cognitive Science, Experimental/Cognitive Psychology, or related field.
• Experience with survey software (e.g. Qualtrics, Alchemer) and data analysis tools.
• Skilled at applying statistical methods to analyze complex datasets and extract actionable insights.
• 2+ years of UX or other social science research experience.
• Proficiency with PC hardware and current-generation game consoles.
• Travel, both domestic and international, may be required.

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never use instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.

The pay range for this position in California at the start of employment is expected to be between $85,700 and $126,860 per Year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program. Regular, full-time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses.

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