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Director of Product Management

Remote

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Welcome to a new era of learning, where individuals and organizations come to transform goals into measurable success. At ACI Learning, we believe that anything worth doing is worth leading the way—with innovation, exceptional experiences, and impactful results.

We provide a full ecosystem of learning and development solutions that empower people and businesses to lead with confidence, learn with purpose, and achieve outcomes that matter. Join us, and together, we'll shape the future of skill-building and professional growth.

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Who We Are

ACI Learning is a leading provider of audit, cybersecurity and IT training solutions, empowering individuals and organizations worldwide to improve their technical capabilities and their cybersecurity with compelling and comprehensive training. Our leadership position extends even further to our new SaaS Learning Platform myACI that goes beyond audit, cyber and IT training to provide organizational and individual knowledge assessment, analytics and training delivery with integrated AI to understand capabilities and skill gaps for organizations.

Director of Product Management

Job Summary

We’re looking for a Director of Product Management who sees the big picture—and knows how to make it real. In this strategic leadership role, you’ll guide the development and delivery of our product portfolio, aligning vision with execution in a way that delights users and drives results. You’ll lead a team of talented product managers, champion the customer voice, and collaborate across departments to build products that matter. If you’re energized by innovation, empowered teams, and the chance to shape the future of digital learning, we’d love to connect.

What You’ll Do

You’ll lead with vision, deliver with purpose, and build with empathy. Here’s how:

Set the Strategy

  • Define and share a clear, compelling product roadmap tied to our business goals and user needs.
  • Stay ahead of trends and technologies that can shape our long-term impact.
  • Keep the customer at the center of everything—from idea to launch.

Build and Lead an Incredible Team

  • Inspire and support a high-performing team of product managers and product owners.
  • Foster a culture of collaboration, experimentation, and continuous growth.
  • Lead with clarity and care, ensuring your team feels seen, heard, and supported.

Drive Customer-Centric Innovation

  • Bring in the voice of the customer through interviews, testing, and feedback loops.
  • Turn insights into action by shaping features that create real value.
  • Promote satisfaction and loyalty by making each product more intuitive, useful, and engaging.

Collaborate Across the Business

  • Partner with engineering, design, marketing, and sales to deliver on-time, high-impact releases.
  • Facilitate planning sessions that keep everyone aligned and energized.
  • Tackle challenges together—clearly, calmly, and collaboratively.

Measure What Matters

  • Define success metrics, track product performance, and make data-informed decisions.
  • Use testing and analytics to learn what works—and improve what doesn’t.
  • Regularly report on outcomes to keep leadership and teams aligned.

Understand the Market

  • Stay on top of industry shifts, competitors, and opportunities.
  • Use market intelligence to inform strategy and spark innovation.
  • Share findings that help shape where we go next.

Communicate with Impact

  • Present updates, roadmaps, and wins to leadership and key stakeholders.
  • Facilitate feedback sessions and demos that keep momentum strong and voices heard.
  • Create clear documentation for teams and partners alike.

What You’ll Need

We’re seeking a leader who blends strategic thinking, operational excellence, and a people-first mindset:

  • Bachelor’s degree (or equivalent experience) in Business, Education, Computer Science, Product Management, or a related field.
  • 8–12+ years in product management, including 3–5 years in a leadership role.
  • Proven success shipping B2B or B2C products that drive user and business outcomes.
  • Strong leadership, coaching, and communication skills.
  • Experience with LMS platforms, e-learning tools, or enterprise software.
  • Proficiency in agile methodologies, product lifecycle management, and data-driven decision-making.
  • Comfortable navigating a high-growth, fast-moving environment.

 

 

What Will Make Us Love You

While not required, these experiences would give you an extra edge:

  • Experience with digital transformation or process automation initiatives.
  • Familiarity with platforms like Jira, Confluence, Asana, Salesforce, or Zendesk.
  • Deep commitment to customer-driven innovation.
  • Strategic collaboration with C-suite leaders.
  • Domain knowledge in IT Certifications, Cybersecurity, or corporate training.
  • Background in SaaS, EdTech, or digital learning environments.
  • Experience navigating platform migrations or M&A activities.

 

 

Success Will Require You To Have…

  • A results-driven mindset grounded in systems and technology.
  • Exceptional collaboration and communication skills.
  • The ability to create clarity in fast-paced, ever-changing environments.

 

 

What We’re Counting On From You

First 30 Days

  • Audit current product processes, team metrics, and documentation.
  • Review ongoing initiatives across Platform Ops, Project Management, and CX.
  • Identify key improvement areas and propose top priorities for the next 3–6 months.

By 60 Days

  • Present an initial state-of-the-products assessment and vision to the extended leadership team.
  • Finalize a product roadmap aligned with business and user needs.
  • Define key success metrics and reporting tools for product teams.

By 90 Days

  • Roll out a new intake and prioritization framework for cross-functional initiatives.
  • Launch monthly reporting to track key delivery and support metrics.
  • Show measurable progress in reducing time-to-launch by 10–15%.

At ACI Learning, we offer a competitive, experience-driven salary range that aligns with your qualifications and contributions. To that end, the posted salary range reflects our most reasonable assumption of pay for this position at the time of posting.

Pay range

$150,000 - $175,000 USD

Why ACI Learning is Your Next Big Move

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Comprehensive medical, dental, and vision coverage—starting the 1st of the month after your hire date.

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Four weeks of paid parental or medical leave, so you can focus on what matters most.

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Flexible PTO policy, sick time, and eight paid holidays — because we believe in balance.

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401(k) retirement plan with immediate vesting and up to 5% matching contributions — we invest in your future from day one.

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One free course each year after 90 days — advancing your skills is part of the job.

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Tuition assistance to support your continued education and professional growth.

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