Contracts Manager (Operations)

Your Impact

• Oversee and manage resources and non-OSE contracts within Property Operations in Australia.
• Provide leadership, commercial guidance and expert advice to support the Data Centre Operations teams in commercial and contract matters.
• Collaborate and build strong relationships with internal and external stakeholders to ensure smooth contract administration and contribute to the operational excellence of our data centres.

Your Day to Day

• Lead the development, review and administration of complex commercial contracts across Australia, engaging with stakeholders at all levels of the business.
• Support and contribute to tender processes, including the review of scope of works, tender evaluations, commercial assessments and recommendations.
• Manage all aspects of contract administration including payment claims, variations, invoices, time-related claims, dispute resolution and contractual compliance.
• Coordinate and support vendor management activities such as performance management, quarterly and monthly business reviews, performance metrics, KPI monitoring and compliance.
• Participate in negotiations and key contract reviews with major partners across Australia and APME, and ensure smooth delivery and implementation of agreed contract changes.
• Provide commercial and contractual support and advice to respective Data Centre Operations teams across AirTrunk data centres in Australia, ensuring risks and opportunities are effectively managed.
• Oversee mobilisation of resource contracts across multiple sites, ensuring smooth transition and operational readiness. 
• Manage multiple concurrent initiatives, including operational readiness activities for new capacity deployments and supporting capital improvement projects.
• Drive cost management, forecasting and reporting across all active contracts and operational services.
• Develop and enhance contract management frameworks, tools and processes to improve governance, efficiency and business outcomes.
• Support innovation and digital transformation initiatives aimed at improving productivity, operational effectiveness and deliver cost efficiencies.
• Support and collaborate with Property Operations teams and provide support across regions where AirTrunk operates, as required.
• Travel to data centre sites domestically and internationally may be required, to support business and operational requirements.

What You'll Bring

• Tertiary degree qualifications in Engineering, Quantity Surveying, Facilities Management, Construction Management, Business or a relevant discipline, or equivalent commercial experience.
• Minimum 8 years’ of relevant work experience in contracts, commercial management, procurement, or a related discipline within construction, engineering, facilities management, property management or equivalent industry.
• Strong knowledge and understanding of contract administration, contract law and commercial risk management.
• Demonstrated experience managing multiple vendors and service providers, including contract preparation, negotiation, administration, performance management and dispute resolution.
• Good communication, negotiation, stakeholder engagement and contract drafting skills.
• Strong leadership and problem-solving capabilities, with the ability to influence and guide multi-disciplinary teams and contractors to deliver high-quality outcomes.
• Proven ability to build trusted business partnerships and align commercial outcomes with broader organisational objectives.
• Proficiency with Microsoft Office Suite and exposure to online collaboration platforms.

Preferred

• Experience within the data centre, facilities management, critical infrastructure, or property operations sectors.
• Exposure to multi-jurisdictional contracts and regional operations across Australia, APAC, or international markets.
• Experience supporting operational environments with a strong focus on service delivery, vendor performance, and continuous improvement.