
Associate Systems Support Engineer (Network) - Req 2058
Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.
Skill Requirements:
- Hands-on troubleshooting experience in Enterprise LAN/WAN/Wireless environment
- Experience on routing protocols like OSPF, BGP and EIGRP.
- Excellent communication skills - written as well as Verbal.
- Good technical experience on Cisco routers and switches.
- Basic knowledge of security technologies like IPSec, VPNs, GRE, NAT/PAT over varied platforms.
- Knowledge of LAN, MAN, WAN.
- Knowledge of MPLS and MPLS VPNs, configuration for Virtual LANs (VLANs).
- Knowledge of OSI Reference Model and TCP/IP.
- Knowledge of IP Addressing, Subnetting and Creation of scalable VLSM Networks.
- Knowledge of networking concepts such as NAT, ACLs, DHCP, DNS etc.
- Knowledge of switching protocols and concepts such as VTP, Spanning Tree Protocol (STP) etc.
- Handling Ticketing Tool.
- Alert Monitoring, Reporting and Escalations.
Qualifications:
Bachelor’s Degree in Engineering or an associated discipline with 0 to 3 years" experience. Additional experience may be considered in lieu of Degree.
Strong consulting and communication skills. Ability to communicate well with internal and external customers.
Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at:
HR.Recruiting@AlteraHealth.com
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