Senior Associate Product Manager - Contractor

Toronto

About us

Appnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services. We build digital solutions that deliver real impact today and serve as foundations for future growth.  Bold ambition. Practical action. Endless possibilities.

Appnovation is looking for a Senior Digital Product Manager to support a strategic engagement for a key pharma client focused on uncovering innovation opportunities and scaling the operational model for its enterprise web platform. The ideal candidate will be experienced in stakeholder discovery, digital platform strategy, and workshop design/facilitation. You’ll play a hands-on role in conducting current state analysis, preparing and supporting high-impact workshops, and delivering strategic recommendations.

This role is ideal for a seasoned product leader or consultant with a passion for structure, collaboration, and digital innovation—particularly in regulated, complex environments like Pharma.

Scope of Work & Responsibilities:

Phase 1 – Discovery, Planning, and Workshop Execution

Initiation & Onboarding

  • Engage with stakeholders to understand objectives, access tools, and review foundational materials
  • Identify key decision-makers and define project roles and responsibilities
  • Support communication plan and meeting cadence setup

Current State Analysis

  • Review and synthesize platform assets (e.g., playbooks, analytics, roadmaps, charters, surveys, Jira boards)
  • Evaluate current team operations, key metrics, and OKR consistency
  • Identify opportunities and gaps for further exploration

Workshop Planning & Development

  • Conduct internal discovery with primary stakeholders to align on workshop goals
  • Lead market research into best-in-class Pharma and non-Pharma web experiences
  • Co-develop ideation stimuli, exercises, and win themes for the in-person workshops
  • Prepare executive-level summaries and core team alignment sessions

In-Person Workshops (May 13–15) - South Carolina, USA

  • Co-facilitate a 3-day strategic workshop focused on platform innovation and operational alignment with the following goals:
    • Inspire and ideate on next-generation platform features
    • Prioritize roadmap ideas, roles, and operational improvements
    • Finalize recap and strategic recommendations

Phase 2 – Synthesis, Roadmapping, and Operational Planning

Workshop Synthesis & Strategic Recommendations

  • Support creation of executive summary and recommendation decks
  • Summarize platform values and delivery readiness for key trends like AI, personalization, omnichannel
    Provide external benchmarking and Novartis maturity comparison

Documentation & Next Steps

  • Document and align on platform feature inventory and roadmap directions
  • Highlight platform strengths, opportunity areas, and high-priority innovations
  • Define next-phase planning materials including a branded exec overview deck
  • Propose a plan for operationalization, training, and platform enhancement communications

Qualifications:

  • 7+ years in digital product management, consulting, or strategy—preferably in Pharma or enterprise environments
    Proven experience leading cross-functional discovery, workshops, and innovation strategy projects
  • Familiarity with agile delivery, platform product models, and tools such as Jira, Confluence, Miro
  • Ability to synthesize research, stakeholder inputs, and operational data into clear, compelling outputs
  • Strong communication and facilitation skills, especially for senior and executive audiences
  • Comfortable working in a fast-paced, collaborative, and partially remote project environment

Bonus If You Have:

  • Prior experience working with or for a Pharma company
  • Knowledge of web platform strategy, modular content, personalization, or omnichannel experience design
  • Exposure to the Gartner Maturity Model or similar benchmarking frameworks

 

Thank you for your interest in a career with Appnovation Technologies! Please note that only those selected for an interview will be contacted.
 
At Appnovation, we recognize that diverse teams are the strongest teams. Diversity, Equity & Inclusion is not only something that we embrace - we celebrate it! We are proud to be an Equal Opportunity Employer and we encourage applicants from all backgrounds, lived experiences and industries to apply. Come join us at Appnovation, and learn more about how we stay true to our company values as we build better lives through better digital.

Accommodations are available upon request throughout the recruitment process.

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