(254) Administrative Support Analyst
Company Summary
Arlo Solutions (Arlo) is an information technology consulting services company that specializes in delivering technology solutions. Our reputation reflects the high quality of the talented Arlo Solutions team and the consultants working in partnership with our customers. Our mission is to understand and meet the needs of both our customers and consultants by delivering quality, value-added solutions. Our solutions are designed and managed to not only reduce costs, but to improve business processes, accelerate response time, improve services to end-users, and give our customers a competitive edge, now and into the future.
Position Overview
Arlo is in search of an Administrative Support Analyst to provide executive level administrative services to support the overall administrative operations of the Office of Local Defense Community Cooperation. You would serve as liaison between OLDCC staff and administrative support. You will utilize Federal and DoD resources to ensure productivity and efficiency to ensure seamless administrative operations.
The Office of Local Defense Community Cooperation (OLDCC), in coordination with the other Federal Agencies, delivers a program of technical and financial assistance to enable states and communities to plan and carry out civilian responses to workforce, business, and community needs arising from Defense actions; cooperate with their military installations and leverage public and private capabilities to deliver public infrastructure and services to enhance the military mission, achieve facility and infrastructure savings as well as reduced operating costs; and, increase military, civilian, and industrial readiness and resiliency, and support military families.
Work Location
On-site 5 days a week in Sacramento, CA
Job Responsibilities and Success Factors
- Office Management: Will provide support to Office Management requirements in the following areas:
- Human Resource Support Specialist in OLDCC’s electronic grants management system commonly known as “EADS II” or “SmartSimple” to assist in the in- and out- processing of civilian and military personnel.
- Will manage, maintain, and update Agency-wide Point of Contact registers and ensure contact information for all persons is up-to-date and accurate, and will ensure all registers are maintained on the Agency’s SharePoint in the proper locations and are enclosed within the Agency’s’ Security Operations COOP plan.
- Will update and maintain the Training Program tracker on a weekly basis and assist in planning and tracking Agency training courses.
- Serves as a Kastle Card Administrator in support of office management operations.
- Will create, develop, and maintain welcome packets for onboarding staff members.
- Assist the Officer Manager by completing the Request for Personnel Action form.
- Will coordinate updated Organization Operational Review slides with presenters and calendar.
- Facilities Management: Assist in the development and management mechanism to oversee facilities management tasks and requirements.
- Escort facility personnel as needed in and around the facility and assist in the preparation of Reimbursable Work Authorization (RWA) and maintain RWA records per established processes and requirements.
- Supply Inventory:
- Will take and maintain inventory of office supplies identifying quantity of stock and notifying Office Manager of quantities needed.
- Will prepare purchase request form required for ordering supplies.
- Front Office Support: The contractor shall provide customer service to internal and external OLDCC customers and staff members per the following:
- Meeting Logistics: Will serve as the lead coordinator for recurring staff meetings ensuring tasks are assigned to appropriate staff members in a timely fashion and ensuring that responses are received, up-to-date, and prepared for meeting presentations.
- Reception: Serves as the initial point of contact for visitors entering OLDCC office(s).
- Telephone Triage: Will service the main office phones to ensure that voicemails are recorded, and messages are forwarded to the appropriate party on a routine basis.
- Mail: Will facilitate the sending and receiving of mail and packages on behalf of the office ensuring packages and parcels are distributed to the appropriate staff members and that outbound packages are properly addressed and scheduled as needed with postal carriers.
- Strong clients focus and commitment to continuous improvement, ability to proactively network and establish relationships.
- Manage multiple priorities in a high-paced and fast-changing environment.
- Perform other duties as assigned or required.
Education and Minimum Qualifications
- Must have an active Secret clearance.
- Associates’ degree with at least 5 years of administrative experience.
- Proficient in Microsoft Office application software: e.g., Word, Excel, Project, and PowerPoint, etc.
- DoD experience, preferably OSD-level.
- Familiar with Kastle card system.
- Ability to multitask and prioritize tasks.
- Excellent time management skills.
- Well-developed organizational skills.
- Attention to detail.
- Great verbal and written communication skills.
Desired Qualifications
- Bachelor’s Degree.
- Proficiency in EADS II” or “SmartSimple”.
AAP Statement
We are proud to be an Affirmative Action and Equal Opportunity Employer and as such, we evaluate qualified candidates in full consideration without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, disability status, protected veteran status, and any other protected status.
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