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(579) Quality Assurance Manager

Remote

Company Summary

Arlo Solutions (Arlo) is an information technology consulting services company that specializes in delivering technology solutions. Our reputation reflects the high quality of the talented Arlo Solutions team and the consultants working in partnership with our customers. Our mission is to understand and meet the needs of both our customers and consultants by delivering quality, value-added solutions. Our solutions are designed and managed to not only reduce costs, but to improve business processes, accelerate response time, improve services to end-users, and give our customers a competitive edge, now and into the future. 

Position Description:

We are seeking an experienced Quality Assurance Manager to lead and support initiatives that ensure the delivery of high-quality products, services, and documentation across the organization. The ideal candidate will have a deep understanding of quality frameworks, auditing practices, and continuous improvement methodologies. They should be highly organized, detail-oriented, and capable of driving compliance with internal standards and client requirements. The responsibilities require this individual to manage, plans, coordinates, and heads the quality control program within Arlo designed to ensure continuous production/service consistent with established standards. Oversee the development and analysis of statistical data and specifications to determine present standards and establish proposed quality and reliability expectancy.


Location:  Remote


Responsibilities and/or Success Factors:  

  • Lead and manage quality-focused projects, ensuring deliverables meet defined quality standards and client expectations. 
  • Develop and maintain QA/QC plans, procedures, templates, and checklists for use across teams and projects. 
  • Coordinate peer reviews, quality inspections, audits, and assessments for work products, deliverables, and processes. 
  • Analyze quality metrics and trends to identify areas for process optimization and performance improvement.
  • Collaborate with cross-functional teams (e.g., operations, technical, compliance, and communications) to embed quality practices in all phases of the project lifecycle. 
  • Track and report on quality control activities, issues, and resolutions. 
  • Maintain documentation and records in support of audits, certifications, and compliance standards. 
  • Provide training and mentoring on quality standards, policies, and tools as needed.  
  • Serve as a liaison between project teams and quality stakeholders to resolve quality-related issues and support successful outcomes. 


Minimum Qualifications Including Certificates:

  • Bachelor’s degree in quality management, Engineering, Business Administration, or a related field (Master’s preferred).
  • 3-7 years of quality assurance/quality control experience, including at least 3 years in a management role.
  • Professional certifications such as ASQ CQM/CQA, Six Sigma, or ISO 9001 Lead Auditor.
  • Strong knowledge of quality frameworks, auditing standards, and continuous improvement methodologies.


Desired Qualifications:

  • Government Contracting experience

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We are proud to be an Affirmative Action and Equal Opportunity Employer and as such, we evaluate qualified candidates in full consideration without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, disability status, protected veteran status, and any other protected status.

 

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