Strategy & Ops Lead (Expansion)

Aspire is the leading all-in-one finance operating system for growing businesses in APAC. We are on a mission to reinvent business finance for a new generation of entrepreneurs and business owners, empowering startups and MSME to realise their full potential. 

Founded in 2018, Aspire has raised over USD 300M+ across equity and debt from world-class investors. In 2023, we successfully closed an oversubscribed USD 100 million Series C equity round led by Sequoia Capital and Lightspeed Ventures with participation of Tencent, Paypal Ventures, LGT Capital Partners, Picus Capital and MassMutual Ventures. To power our solutions, we have partnered with some of the best companies in the world such as Visa and Wise and helped more than 15,000 businesses using our suite of products.

For 2 consecutive years in 2022 & 2023, Aspire has been awarded Best Employer of the Year and Startup of the year by Asia FinTech Awards, and also LinkedIn’s Top Startup in Singapore. In 2023, we also made it to CB Insights’ Top 100 Global Fintech List. 

You will be amazed by the energy and experience of our team! Aspire serves as an environment for you to innovate and drive change with our team of ex-entrepreneurs, ex-founders, and high-achievers with international and diverse backgrounds.

Are you a top talent who is passionate about entrepreneurship? Join our rapidly growing team to make an impact in the fintech space! 

About the Team

At Aspire, we are committed to empowering our customers throughout their journey with us. Our Operations Team ensures customers can operate seamlessly on our platform, and guarantee the best customer experience possible. 

About the Role

• You will lead the global expansion effort at Aspire, helping operationalize new markets and enable launch of new product operations in existing markets. 
• Design global operations expansion strategy for the new markets. 
• Design and constantly improve the expansion and launch playbook for Aspire.
• Conduct local market, competitive, and regulatory research on compliance and operational requirements.
• Work with functional leaders across Aspire’s Commercial, Marketing, Product, Compliance, and Operations teams to scope, plan and launch operations in new markets.
• Assess maturity of existing processes, people and systems readiness when expanding to new markets.
• Implement initiatives to bolster the processes, policies, people, and system readiness to prepare for successful launch.
• Coordinate the launch cadence across teams at Aspire to enter a new market or launch new products on time.  
• Provide timely guidance and direction to senior leadership on key expansion challenges and solutions to be implemented. 
• Designing program mechanisms to reduce bottlenecks, improve communication, identify risks, and gather feedback from a wide range of global stakeholders

Minimum Qualifications

• You are analytical - You can create & clearly communicate strategies and support it with data
• You are a true owner - You are detail oriented, and know your projects in depth while also being able to understand strategic priorities and connecting the dots with business goals
• You are resourceful - You may have never faced a problem before, but you will find a solution
• You are hungry to drive change - You have a positive attitude, you are self-motivated, hands-on, and ready to learn; Startup life is not always the easiest, but at least you make it fun
• You have strong communication skills - You can communicate very well on the phone and in writing, with internal and external stakeholders. Your communication is clear, concise and professional.

Preferred Qualifications

• Previous experience in launching new products or financial services in new markets from scratch.- from day 0 planning through to day 1 operational go-live.
• Deep knowledge of local and general knowledge of fintech regulatory requirements.

What we offer

• Uncapped flexible annual leave.
• Hybrid work arrangement. 
• Training subsidy for your professional growth.
• Wellness benefit.
• Team bonding budget to foster collaboration and sense of belonging.
• Flexibility to work from anywhere (for up to 90 days per annum).
• Culture is Key: We always strive to cultivate a special culture that brings special talents together - You can learn more about our culture on our careers site and LinkedIn Life page.
  

Equal Opportunity Statement 

Aspire is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by applicable laws. 

Please note: by submitting your application, you acknowledge that you have read and understood Aspire’s Data Protection Policy for Employees, Freelancers, Contractors and Job Applicants (the “Policy”), and consent to the collection, use and disclosure of your personal data by Aspire for the purposes set out in the Policy. You may withdraw consent for such collection, use and disclosure, and make an access or correction request in respect of your personal data, in accordance with the Policy by emailing people@aspireapp.com.