Human Resources Operations Specialist

Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA the top global Merchandise Agency to work for.

The HR Operations Specialist supports the entire employee lifecycle by handling processes concerning recruiting, onboarding, offboarding, salary changes, promotions, compliance, reporting and HRIS administration. Responsibilities also include supporting the proper operation of payroll in cooperation with the payroll team. As an HR Operations Specialist you act as an ambassador to the BDA culture and help to foster a positive employee experience throughout the employee lifecycle.  

To be successful as an HR Operations Specialist, you must have a deep interest in understanding technology, problem solving and have a passion for organization and process efficiency. You will work with both internal and external clients and candidates and must possess great communication skills and the ability to pivot at a moment’s notice to meet the clients’ needs. 

Duties & Responsibilities

Recruitment

• Support recruitment by participating in job ad posting, candidate selection, and interviewing for entry-level high volume positions
• Schedule interviews and phone screens working directly with candidates and hiring managers for high volume positions
• Draft employment offers for high volume positions and coordinate with HR Director for approvals

Onboarding

• Coordinate onboarding activities for all new hires that includes employment documentation, background checks, I-9s, reference checks and new hire correspondence
• Creates complete new hire employment files in databases

ATS/HRIS Administration

• Creates user accounts, managing access, and updating employee information on HRIS
• Provides technical support, troubleshooting, and guidance to ATS/Onboarding/HRIS users.
• Collaborates with HR team to identify system improvements and enhancements; recommends and implements solutions.
• Conducts regular audits to verify the accuracy and completeness of all personnel data, including Employment Agreements, compensation, and employment contracts
• Payroll Administration
• Processing weekly and bi-weekly payroll through ADP for employees in multi- states
• Processing terminations and payroll changes through ADP and coordinating with IT for access shutdown and asset recovery

Other Duties

• Coordinate HR Operations team and CHRO invoices for payment
• Runs regular reports to aid in data analytics, forecasting and trends, including weekly personnel updates, and monthly birthday and anniversary reports to leadership
• Assist with company events
• Other HR projects and/or duties as assigned

Experience Requirements:

• 1+ years of experience in HR Administration
• 1+ years of experience Recruiting in agency or corporate environment
• Bachelor’s degree in HR Management or Business Administration
• Must have proven experience working in ADP Workforce Now
• Applicant Tracking and Onboarding System experience preferred (Greenhouse/EMP Trust)
• Excellent interpersonal skills and the ability to work within a team
• Strong problem-solving skills
• Experience in data input

Job Skills & Traits

• Excellent PC skills including Word, Excel, and Outlook
• Self-starter -Possess the ability to multitask, prioritize and complete a high volume of tasks and projects.
• Loves delivering excellent customer service to internal and external partners.
• Exceptional written and verbal skills
• Ability to pivot at a moment’s notice
• Demonstrate excellent judgment, discretion and sensitivity
• Maintain a high degree of professionalism in dealing with internal and external partners
• React with appropriate levels of urgency to situations and events that require quick response or turnaround