Operations Manager

Brandtech+ (formerly known as OLIVER+) is a global team of creative thinkers, tech-savvy trendsetters, and production pros specialising in film, CGI, automation, AI, motion design, and digital/print content. We partner with over 300 clients in 40+ countries and counting. Our focus is to connect clients with high-quality solutions, talent and ambitious opportunities worldwide.  

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Operations Manager

Location: Hybrid

A Little Bit About the Role: 

The Operations Manager provides essential operational and administrative support across UK studios and EMEA markets, with a focus on financial administration, data integrity, and operational processes. This role requires strong financial acumen, excellent organisational skills, and the ability to work independently whilst knowing when to escalate decisions appropriately. 

 

What You'll be Doing: 

Financial Administration: 

• Maintain OMG data integrity and accuracy across projects 
• Administer SWOP processes and documentation 
• Track and process purchase orders and invoices 
• Monitor and manage expenses and cost tracking 
• Support budget tracking and financial reporting 
• Assist with financial reconciliation and queries 
• Ensure compliance with financial processes 

Operational Support: 

• Provide operational support to UK Studio Operations Manager 
• Support EMEA operational functions and initiatives  
• Assist with global operational administrative tasks 
• Support Operations Managers with reporting and data management 
• Coordinate meetings and maintain documentation 
• Contribute to process documentation when required 
• Assist with operational queries and problem resolution 

Data Management & Reporting: 

• Maintain accurate operational data across systems 
• Generate reports and dashboards as required 
• Ensure data quality and integrity 
• Support forecasting and planning activities 
• Track operational metrics and KPIs 
• Identify and flag data discrepancies 

Agency Delivery Understanding: 

• Understand timing plans, dependencies, and project impacts 
• Support delivery teams with operational requirements 
• Interface with project teams on operational matters 
• Track project milestones and deliverables from an operational perspective 

Stakeholder Coordination: 

• Communicate effectively with internal teams and departments 
• Support stakeholder requests with professionalism 
• Coordinate across UK and EMEA markets as needed 
• Build positive working relationships 

 

What You'll Need: 

• 2-5 years operational or administrative experience in a creative/production agency environment 
• Strong understanding of financials, commercials, margins, and cost control 
• Thorough understanding of agency delivery processes 
• Excellent organisational skills and attention to detail 
• Advanced proficiency in the Microsoft Office suite (Excel, PowerPoint, Word) 
• Strong data entry and reporting capabilities 
• Ability to read and understand timing plans and dependencies 
• Capability to use AI tools for role-specific tasks (advantageous) 
• Excellent communication skills 
• Ability to work independently and prioritise effectively 
• Strong judgment on when to escalate decisions 
• Problem-solving mindset 
• Professional and proactive approach 

Our values shape everything we do: 

Be Ambitious to succeed   

Be Imaginative to push the boundaries of what’s possible   

Be Inspirational to do groundbreaking work   

Be always learning and listening to understand   

Be Results-focused  to exceed expectations   

Be actively pro-inclusive and anti-racist across our community, clients and creations   
 

Brandtech+, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.   

Brandtech+ has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.'