Sales Operations Specialist

We’re seeking a strategic and detail-oriented Sales Operations Specialist to partner closely with the VP of Sales in driving sales planning, forecasting, and operational excellence. This role will lead initiatives across territory and quota planning, data reporting, process optimization, and sales tool management, while also supporting account analytics, onboarding coordination, and internal communications. Ideal candidates will be proactive problem solvers with a deep understanding of sales strategy and performance metrics.

Who we are:

Back Office, a Buyers Edge Platform SaaS solution, dismantles siloed restaurant technology systems, offering Accounting & Bookkeeping, Payroll, Food Cost Management, and AP Automation as a unified tech stack. Developed by restaurant owners for restaurant owners, Back Office goes beyond traditional software; it's backed by industry experts who guide operators to make faster, more informed business decisions surrounding revenue, cost of goods, labor, and compliance. Through a combination of continued education and user-friendly software, independent, multi-location, franchise, and enterprise restaurant groups gain actionable insights into their performance, empowering them to make data-based operational decisions! 

We value the impact and connection that come from regular in-person collaboration. While the ideal candidate can work from our Littleton, CO office, with anticipated travel up to 5%, we are also accepting applications from remote candidates who are not located within a reasonable commuting distance.

This role is budgeted for $70,000-$80,000.

We are unable to offer work sponsorship for this role.

Your impact:

• Partner with the VP of Sales to drive forecast and operational cadence
• Lead sales planning activities including growth projections, headcount and opex planning, territory & quota setting and coverage optimization
• Support the weekly top-line forecast process, including attending sales leadership forecast meetings, performing pipeline analytics, and driving adoption of forecasting tools and dashboards
• Provide weekly, monthly, and quarterly reporting and metrics in support of meeting key sales initiatives and targets
• Ensures all data is accurate and up to date across all platforms
• Maintain Salesforce data integrity and build reports and dashboards to support sales performance tracking and decision-making.
• Support quarterly business review meetings
• Understand sales go-to-market strategy and identify resourcing initiatives
• Conduct historical reviews of account performance, account segmentation and prioritization, and lead all aspects of win/loss analysis and other predictive analytics.
• Establish highly repeatable (and scalable) sales processes, automation and reporting methodology.
• Owner of all sales-associated tools and processes. Maintain and create documentation around all tools and processes and update and refine as needed. 
• Assist with sales contracting
• Coordinate training on new or revised information relating to services, products, or processes
• Understand, interpret, and manipulate data for reporting
• Handle admin work for all sales handoffs to onboarding
• Run weekly Deal Desk meeting and coordination
• Handle all admin work and build out for new expansion locations
• Facilitates inbound communication and meeting requests from the internal support system to Account Executives
• Assists with communication and sign up for third-party partners such as Efficient Hire and Branch 
• Serve as point of contact for Account Executive’s workflow questions, tool support, and CRM best practices
• Partner with the BEP Sales Operations Business Partner to manage and enhance Salesforce, ensuring data accuracy, efficient workflows, and actionable reporting.

About you:

• Bachelor’s degree in Business, Finance, Marketing, Economics, or a related field
• 2–4 years of experience in Sales Operations, Revenue Operations, or Business Operations
• Deep understanding of CRM systems (Salesforce strongly preferred), including reporting, automation, and custom objects
• SaaS or tech industry experience is preferred
• Familiarity with sales engagement tools (Outreach, Revenue.io) and revenue intelligence tools (Gong) is preferred
• Strong proficiency in Excel/Google Sheets
• Experience with sales forecasting, quota setting, and pipeline analysis
• Detail-oriented with strong organizational and project management skills
• Excellent communication and presentation skills

Not sure you meet every qualification? Studies show that diverse applicants often hesitate to apply unless they check every box. At Buyers Edge Platform, we value authenticity and inclusion—if you're excited about the role, we encourage you to apply. You might be exactly who we’re looking for!

What's in this for you:

• Great benefits from day one. We offer medical, dental, vision, FSA, company-paid life insurance, and more—plus a 401(k) with company match.
• Grow with us. Enjoy strong training, development, and competitive pay.
• Work-life balance. Our flexible PTO policy lets you take time when you need it—no accrual required.

We welcome all.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.