Job Application for Store Manager (New York) at CASETiFY

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Purpose of Position

Full Time | 40 hours | Full Flexibility Required
CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We're industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression.
CASETiFY is looking for an entrepreneurial, creative, and passionate Store Manager who will hit the ground running, thrive in a fast paced environment to join our team. He/she will be representing our brand in the front line, and responsible for delivering the best in-store experience for customers of our stores located in SoHo, New York.

Job Description

Provide leadership and supervision to the store team, setting performance expectations and fostering a positive work culture.
Develop and execute strategies to drive sales growth, increase profitability, and achieve store targets.
Monitor and analyze sales performance, identify trends, and implement effective sales strategies and promotional activities.
Create and maintain a customer-centric environment, ensuring exceptional customer service standards are met.
Address customer inquiries, concerns, and complaints in a prompt and professional manner.
Train, and develop store staff, provide ongoing coaching and performance feedback.
Manage and optimize store inventory, including ordering, receiving, stock replenishment, and conducting regular stock counts.
Ensure visual merchandising and store displays are appealing, on-brand, and aligned with company guidelines.
Implement and enforce store policies and procedures, including cash handling, loss prevention, and safety protocols.
Monitor and control store expenses, labor costs, and other operational budgets.
Conduct regular staff meetings, communicate updates, and ensure effective communication channels within the store.
Report to retail operations team with sharing valuable customer data and recommendations.
Manage staff scheduling to ensure appropriate coverage during peak business hours and optimize labor costs.
Stay updated on industry trends, competitor activities, and customer preferences.
Maintain a clean, organized, and safe store environment, adhering to health and safety regulations.

Requirement

Bachelor's degree in business administration, retail management, or a related field.
Proven experience in retail management, with at least 5+ years of experience in retail and 3 years in a store management role.
Flexibility to shift duty.
Strong leadership skills, with the ability to inspire and motivate a diverse team.
Excellent interpersonal and communication skills, with the ability to build relationships with customers, staff, and stakeholders.
Strong business acumen and a solid understanding of retail operations, sales techniques, and customer service principles.
Demonstrated ability to drive sales growth and meet store targets.
Proficiency in analyzing sales data and reports to identify trends, opportunities, and areas for improvement.
Experience in managing inventory, including ordering, stock management, and loss prevention strategies.
Knowledge of visual merchandising principles and the ability to create appealing store displays.
Proficiency in using point-of-sale (POS) systems and other retail software.
Strong organizational and multitasking skills, with attention to detail.
Ability to make effective decisions, problem-solve, and prioritize tasks in a fast-paced environment.

CASETiFY is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.

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By submitting my application to CASETiFY, I acknowledge and agree to the following terms: The information I provided is intended solely for the evaluation of my skills and suitability for the applied position. I understand that the CV, portfolio, and any assessments conducted are the confidential and proprietary property of CASETiFY, and I will treat them as such. I agree not to publicly disclose, publish, or distribute any contents related to my application on social media platforms, websites, or any other channels. I acknowledge that CASETiFY reserves the right to evaluate, assess, and make decisions based on the submitted CV, take-home assignment and interview, which may influence my eligibility for further stages of the hiring process. I understand that CASETiFY retains rights to the submitted assignment for internal use. I acknowledge that the take-home assignment does not constitute an offer of employment, and my submission of the assignment does not guarantee employment with CASETiFY. By agreeing to these terms, I confirm that I have read, understood, and accepted the above conditions.

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Store Manager (New York)

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